So...
I tried the following:
cscript prnport.vbs -a -r IP_192.168.2.4 -h 192.168.2.4 -o raw -n 9100
(also tried w/o the -n)
and got the following error:
Spooler SubSystem App has encountered a problem and needs to close. We
are
sorry for the inconvenience.
Error Signature:
szAppName : spoolsv.exe szAppVer : 5.1.2600.2696 szModName :
msvcrt.dll
szModVer : 7.0.2600.2180 offset : 00036834
Files contained in the report:
C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\WER6d07.dir00\spoolsv.exe.mdmp
C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\WER6d07.dir00\appcompat.txt
the appcompat.txt has the following content; any ideas ? (If I need to
send
you the mdmp file how do I do that?) Thanks for any help!
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="281600" CHECKSUM="0x7B698D53"
BIN_FILE_VERSION="5.1.2600.3099" BIN_PRODUCT_VERSION="5.1.2600.3099"
PRODUCT_VERSION="5.1.2600.3099" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.3099 (xpsp_sp2_gdr.070308-0222)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="©
Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x47DA0" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.3099"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3099" LINK_DATE="03/08/2007 15:36:28"
UPTO_LINK_DATE="03/08/2007 15:36:28" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6"
BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119"
PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API
Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows®
Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.3119"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53"
UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA38DDD0E"
BIN_FILE_VERSION="5.1.2600.2726" BIN_PRODUCT_VERSION="5.1.2600.2726"
PRODUCT_VERSION="5.1.2600.2726" FILE_DESCRIPTION="Microsoft OLE for
Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0x13DC6B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2726"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2726" LINK_DATE="07/26/2005 04:39:47"
UPTO_LINK_DATE="07/26/2005 04:39:47" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x4155D7D"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001."
VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0x96957" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:39"
UPTO_LINK_DATE="08/04/2004 07:57:39" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8453632" CHECKSUM="0x77D7C763"
BIN_FILE_VERSION="6.0.2900.3051" BIN_PRODUCT_VERSION="6.0.2900.3051"
PRODUCT_VERSION="6.00.2900.3051" FILE_DESCRIPTION="Windows Shell Common
Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.3051 (xpsp_sp2_gdr.061219-0316)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0x817025" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.3051"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.3051" LINK_DATE="12/19/2006 21:52:11"
UPTO_LINK_DATE="12/19/2006 21:52:11" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577536" CHECKSUM="0x1AB40203"
BIN_FILE_VERSION="5.1.2600.3099" BIN_PRODUCT_VERSION="5.1.2600.3099"
PRODUCT_VERSION="5.1.2600.3099" FILE_DESCRIPTION="Windows XP USER API
Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows®
Operating System" FILE_VERSION="5.1.2600.3099 (xpsp_sp2_gdr.070308-0222)"
ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0x940E1" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.3099"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3099" LINK_DATE="03/08/2007 15:36:28"
UPTO_LINK_DATE="03/08/2007 15:36:28" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="665600" CHECKSUM="0xB2E0C0E4"
BIN_FILE_VERSION="6.0.2900.3121" BIN_PRODUCT_VERSION="6.0.2900.3121"
PRODUCT_VERSION="6.00.2900.3121" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows®
Operating System" FILE_VERSION="6.00.2900.3121 (xpsp_sp2_qfe.070418-1302)"
ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA4438" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.3121"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.3121" LINK_DATE="04/18/2007 12:46:27"
UPTO_LINK_DATE="04/18/2007 12:46:27" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="WINSOCK.DLL" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API
for
Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United
States)
[0x409]" />
</EXE>
</DATABASE>
--
Mike
San Diego CA
Alan Morris said:
You will need to specify the protocol type and port number if something
other than 9100 or if the protocol is LPR you need the queue name for the
LPD service.
Got a neighbor? I have not purchased a power washer yet because I can
borrow my neighbors when I need one once every couple years. I can't
really
same more.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no
rights.
Mike said:
Doesn't look like prnport came with Home. Any other work around ideas
?
Can
I redirect a currnt port to an IP address? Or is there a way to get
prnport.vbs other than buying XP pro ?
--
Mike
San Diego CA
:
Thanks Alan, I'll try this. Do I need to be in a certain directory
when
I do
this ?
I am assuming I would type:
prnport -a -r IP_192.168.2.4 -h 192.168.2.4
correct ? Then after this I just go into the printer preferences and
the
port should be on this list of ports to choose from ?
Thanks,
Michael
--
Mike
San Diego CA
:
you can use prnport.vbs in system32. I don't remember if this file
ships on
HOME version but it's on Pro.
prnport.vbs will create Standard TCP/IP port without UI.
prnport /?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no
rights.
Another question,
Is there a work around, like:
1) creating a TCP/IP port manually, not using the wizard (possibly
by
creating a new port type that just happens to be a TCP/IP port) if
so
how
would I do this ? (it asks for a printer INF)
2)re-direct an alreay existing port to the IP address (I only have
an
IP
address and don't have it as a network address, i.e.
nextworkplace\printername, if I need this how do I turn an IP
address
into
a
network address)
3)any other work around ??
Thanks,
--
Mike
San Diego CA
:
So I try to find any of the files listed as being included in the
error
report and they do not exist, either in the folder it says it
should
be
in,
or anywhere on the hard disk?
I also searched for any .mdmp files and only found 1 from 2005
that
had 0
bytes in a PCHealth folder.
Any thoughts for next thing to try? thanks
--
Mike
San Diego CA
:
You are half way home Dorthy.
XP shipped with a debugger called ntsd.exe in system32.
we are going to dump the stack trace of the application crash
file
to
display the fault.
in a command window change directories to get to the mdmp file
then type
ntsd -z DRWTSN32.EXE.mdmp
this will bring you to a prompt similar to this
(1de8.2234): Access violation - code c0000005 (!!! second
chance
!!!)
eax=00000001 ebx=712d27dc ecx=0000006f edx=00092e48
esi=ffffffff
edi=0178ef90
eip=77e621b9 esp=0178ee78 ebp=0178ef00 iopl=0 nv up ei
pl
zr na
po
nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
efl=00010246
kernel32!CompareStringW+ae:
77e621b9 663b0b cmp cx,[ebx]
ds:0023:712d27dc=????
0:013>
type k, then <enter> to dump the stack.
copy the output and send it back.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and
confers
no
rights.
Ran sfc/scannow
Still get the Windows has encountered an error and will have
to
quit
The first error report details has
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName:
msvcrt.dll
ModVer: 7.0.2600.2180 Offset: 000367ef
with the following file contained in the error report:
C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\83bf_appcompat.txt
Then after this error is reported, another error report
happens
with
the
following:
EventType : BEX P1 : DRWTSN32.EXE P2 : 5.1.2600.0
P3
:
3b7d84a2
P4 : dbghelp.dll P5 : 5.1.2600.2180 P6 : 4110969a
P7
:
0001295d
P8 : c0000409 P9 : 00000000
with the following files contianed in the error report
C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\WER626c.dir00\DRWTSN32.EXE.mdmp
C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\WER626c.dir00\appcompat.txt
Any ideas? thanks for the help
--
Mike
San Diego CA
:
in a command windows run
sfc /scannow
What is the error and what crashes?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and
confers no
rights.
I am indeed trying to create a standard TCP/IP port. None
of
the
following
files are in the windows\system folder, they are all in
the
windows\system32
folder
Wsnmp32.dll, Ntprint.dll, Tcpmib.dll, Mgmtapi.dll, or
Snmpapi.dll
file
should I be looking for any other files? Any other ideas?
--
Mike
San Diego CA
:
Verify that there are no extra versions of winsock files
in
the
windows
directory. They should all be in \windows\system32
I assume you are creating a Standard TCP/IP Port not the
HP
Standard
TCP/IP
Port.
http://support.microsoft.com/default.aspx?scid=kb;en-us;261302
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and
confers
no
rights.
I have been attempting to install an HP printer on my
home
network.
It
has
an IP address (which I can access via a brower, so the
connection is
fine),
but when I try to install the printer, either using HP
installer
software,
or
manually using XP add a printer, or even creating a new
TCP/IP
port
for
an
existing printer, windows always experiences en error
and
crashes
(not
full
crash). This happens on both my laptop and desktop
(both
running
XP),
I
have seen a few posts on other sites saying others have
observed
this,
but
no
solution to the windows problem. Any ideas for why
windows has
this
error
everytime, or how to fix, or even a work around?? Any
help
appreciated.
