Windows defender not showing up malicious software that is there

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi!
Can anyone help with this problem, I have malicious software on my computer
and Windows Defender is not picking it up and cant remove or quarantine it
 
Hello Pacnat,

Can you expand more on this?

Who detect the malware?

Can you provide the name of the malware.

What OS is in your system.

What version and engine of WD you are running.

Have you tried the cleaning in safe mºde?

What is the exact error messªge?

Have you read the responses to the other messages relating to this prºblem?

Have you scanned your system using a recently updated anti-virus program?

Have you scanned your system for malware (spyware, adware, trojans, and
other pests) using other tools, like Ad-Aware, Spybot S&D, a-Squared, ewido,
Spyware Doctor, Pest Patrol (online)?

Its hard to comment as we dont know what it was that caused the alert, Did
it happen just once or just after you installed something or has it happened
a few times?

Can you let us know what the malware is and where its being detected ?

If you don't mind can you tell me what Ant-Spyware programs you have and
what anti-virus you are running.

Are you on a large, managed network, where access to AutoUpdate is
restricted? Is there a WSUS server on the network?

What Browser are you using?

Thank you
Еиçеl
--
 
Pacnat1 said:
Hi!
Can anyone help with this problem, I have malicious software on my
computer
and Windows Defender is not picking it up and cant remove or
quarantine it
Click to expand...


Oh joy. We're supposed to guess at what is all this malicious software
(and what TYPE of malware) that WD reports but you chose not to mention.
Review your post. Does it give anyone anything to go on? No. I
suspect you're asking about cookies but then that's just one guess out
of thousands of possibilities. If not cookies, have you rebooted
Windows into its safe mode and then tried using WD?
 
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