Windows Crashs in Explorer - Help

  • Thread starter Thread starter DrSardonica
  • Start date Start date
D

DrSardonica

I'm getting a crash each time I try to browse the files on CDRs. These are
known good and were read OK until a few days ago. Every time I open the D
Drive folder, just after the files and folders are listed, windows "needs to
close".

I have another Program....PowerDisk Pro.....this program can read the CD and
browse fine. I can also list the files in DirectoryLister or import the
files (if they are MP3's into a WinAmp play list.). Browsing files in other
drives is unaffected.

Switching out to a different CD rom drive didn't help.

the event says the fault is in NTDLL.DLL. I found a new version of that and
put it in the windows\system 32 file but that didn't help.

the Event viewer info
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/29/2004
Time: 4:01:20 AM
User: N/A
Computer: HOME
Description:
Faulting application explorer.exe, version 6.0.2800.1106, faulting module
ntdll.dll, version 5.1.2600.1217, fault address 0x00019ecd.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 38 e 6.0.28
0028: 30 30 2e 31 31 30 36 20 00.1106
0030: 69 6e 20 6e 74 64 6c 6c in ntdll
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 31 32 .2600.12
0048: 31 37 20 61 74 20 6f 66 17 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 31 39 65 63 64 0d 0a 19ecd..
 
Hi there,

You may download and install the Ad-aware spyware removal utility from the
following Web site:
http://www.webattack.com/get/adaware.shtml

Initiate the Adaware and it will deep scan the registry for spywares, After
the scan is finished, click [Next] button. Select all the items
(checkboxes). right click on any object in the "Scan result" list and choose
[Select all objects], Click Next and click OK to confirm spyware removal.

HTH
Venkatesh [MS India Community Star]
 
Hi there,

I dont think it is a adware as said by Microsoft Community star. It can
also be due to virus. Run the online virus scan:

http://us.mcafee.com/root/mfs/default.asp

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

If the problem persists, reinstall OS.

- Kasvera [mcp]


Venkatesh said:
Hi there,

You may download and install the Ad-aware spyware removal utility from the
following Web site:
http://www.webattack.com/get/adaware.shtml

Initiate the Adaware and it will deep scan the registry for spywares, After
the scan is finished, click [Next] button. Select all the items
(checkboxes). right click on any object in the "Scan result" list and choose
[Select all objects], Click Next and click OK to confirm spyware removal.

HTH
Venkatesh [MS India Community Star]

DrSardonica said:
I'm getting a crash each time I try to browse the files on CDRs. These are
known good and were read OK until a few days ago. Every time I open the D
Drive folder, just after the files and folders are listed, windows
Click to expand...
"needs
to
close".

I have another Program....PowerDisk Pro.....this program can read the CD and
browse fine. I can also list the files in DirectoryLister or import the
files (if they are MP3's into a WinAmp play list.). Browsing files in other
drives is unaffected.

Switching out to a different CD rom drive didn't help.

the event says the fault is in NTDLL.DLL. I found a new version of that and
put it in the windows\system 32 file but that didn't help.

the Event viewer info
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/29/2004
Time: 4:01:20 AM
User: N/A
Computer: HOME
Description:
Faulting application explorer.exe, version 6.0.2800.1106, faulting module
ntdll.dll, version 5.1.2600.1217, fault address 0x00019ecd.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 38 e 6.0.28
0028: 30 30 2e 31 31 30 36 20 00.1106
0030: 69 6e 20 6e 74 64 6c 6c in ntdll
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 31 32 .2600.12
0048: 31 37 20 61 74 20 6f 66 17 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 31 39 65 63 64 0d 0a 19ecd..
Click to expand...
Click to expand...
 
I tried the ADWARE fix. It didn't find much. I'm pretty careful. It found
about 30 tracking cookies only.

As far as the virus....I have always had up-to-date Norton and a Firewall.
I did a full system scan anyway last nite with nothing found.

Also did a sfc /scannow.

The only reason I regret having to reinstall the OS is the loss of system
settings, etc. The machine is set-up just right (Well except for this ;-(.

Kasvera said:
Hi there,

I dont think it is a adware as said by Microsoft Community star. It can
also be due to virus. Run the online virus scan:

http://us.mcafee.com/root/mfs/default.asp

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

If the problem persists, reinstall OS.

- Kasvera [mcp]


Venkatesh said:
Hi there,

You may download and install the Ad-aware spyware removal utility from the
following Web site:
http://www.webattack.com/get/adaware.shtml

Initiate the Adaware and it will deep scan the registry for spywares, After
the scan is finished, click [Next] button. Select all the items
(checkboxes). right click on any object in the "Scan result" list and choose
[Select all objects], Click Next and click OK to confirm spyware removal.

HTH
Venkatesh [MS India Community Star]

DrSardonica said:
I'm getting a crash each time I try to browse the files on CDRs.
Click to expand...
These
are
known good and were read OK until a few days ago. Every time I open
Click to expand...
Click to expand...
the
D "needs CD
and that
and
Click to expand...
Click to expand...
 
Back
Top