Windows can't see router after uninstalling Norton

  • Thread starter Thread starter Jason
  • Start date Start date
J

Jason

I am running windows Vista 32 bit, and everything was working great until I
uninstalled Norton 360. Following uninstall, my DVD drive no longer worked
(I corrected that issue) and my network no longer works. I am wired into a
router, and also wireless on the same computer. Bother worked well, until
the uninstall. Now, I can't even see the router, even though I'm wired to
it. The wireless connection successfully connects to the router (or so it
seems), but also cannot see the router.
I suspect there is a registry error (or key corruption), but cannot find
which keys are corrupt.
Has anyone ever had this problem? Again, I corrected the DVD issue, but
cannot identify the network issue.
 
I would, but my system is re-loading windows for the 2nd time. I had
re-loaded it once, and it was running well, but then I uninstalled norton
again (it came pre-loaded), and ended up with the same result. I thought
there might be some relationship to SYMTDI, but cannot see any interference
in the registry.
I will leave Norton installed this time, and try to determine where it's
control resides.
 
Thanks for the help. I went into the registry and removed the association
between SYMTDI and DependOnService... it released the network adapters and
all is well.
 
I had the same issue after uninstalling Norton. I tried the netsh command,
but that didn't work. However, the Norton uninstall tool referenced above
did work in case any one else runs into the same issue.
 
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