Windows cannot read from this disk.The disk might be corrupted, or

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

I purchased a game, Shellshock Nam 67....2nd hand.

When I tried to run the game I got the above error. Today XP thinks the game
is an audio CD ? What on earth is going on ?

I also tried to use the XP gaming site to check the compatability and the
program scanned my pc and said it couldnt complete the scan due to technical
difficulties..

Help ! PC is a Dell Dimension 5150C

Thanks Richard
 
Hi richy rock,


That type of error could mean the CD is corrupt... Check the CD
and the CD Player. Clean both using a Cleaning Kit, and check for
scratches on the CD. Try installing the game on another computer,
if the game installs, the culprit is probably your CD ROM drive if it
doesn't install then it's the CD, in which case you need to replace it.

Before replacing the CD, try copying it to your hard drive and then
run the setup / installation program from there. To copy the CD go
to My Computer, Right-Click the CD, Choose "Copy", then Right-
Click on your Hard Drive, Choose "Paste".

Uninstall the game using Add-Remove programs before attempting
to reinstall it. (Start / Control Panel / Add-Remove Programs).

Here are three basic troubleshooting steps which I recommend:

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility: http://www.mlin.net/StartupCPL.shtml
or this method: http://www.pacs-portal.co.uk/startup_content.php

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com and then
install Windows Defender from: www.microsoft.com/spyware to
remove any Spyware or Adware which could clog up your PC.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

If nothing including those 3 steps have resolved the problem so far,
here's more basic troubleshooting steps and information including:
The Safedisc patch
How to check CD for imperfections, and
How to Disable Virtual CD rom drives which is described at:
http://tinyurl.com/2387c (EA General Support Page) and also:

How to Troubleshoot Disc-Reading Issues
Error Messages That May Be Caused by Disc-Reading Issues
Troubleshoot Error Messages
Examine the Disc
Clean the Disc
Test the Disc in a Different Drive
Clean the Drive
Test Disc Read with Copy or Xcopy
Quit Unnecessary Software
Switch the Drive Controller to DMA Mode, and

How to Troubleshoot DVD Error Messages is available in these articles: http://support.microsoft.com/default.aspx?kbid=321641
and
http://support.microsoft.com/default.aspx?scid=KB;EN-US;248263

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________



richy rock Wrote:
=================
| Hi,
|
| I purchased a game, Shellshock Nam 67....2nd hand.
|
| When I tried to run the game I got the above error. Today XP thinks the game
| is an audio CD ? What on earth is going on ?
|
| I also tried to use the XP gaming site to check the compatability and the
| program scanned my pc and said it couldnt complete the scan due to technical
| difficulties..
|
| Help ! PC is a Dell Dimension 5150C
|
| Thanks Richard
 
Hi Jimmy,

The CD is a replacement from the shop as I thought the first one was
knackered !

Why is it that when I browse it my PC thinks its an audio CD, kinda odd. I
can use the drive for CDs and thats fine...DVD are ok, its just for this
computer game.

I havent manage to install the game on the machine yet....

On the system logs under event viewer i have pages and pages of event 51..

Version: 5.0
Symbolic Name: IO_WARNING_PAGING_FAILURE
Message: An error was detected on device %1 during a paging operation.

Explanation
An input/output (I/O) request to a memory-mapped file failed and the
operation was retried.


User Action
No user action is required.

Does this give you any ideas?

Thanks for all your help so far....

Richard
 
Hi richy rock,

Focusing on the issue with the CD ...

Sounds like the CD's Autoplay is faulty or has been disabled.

Click My Computer, and then click on the CD Rom to start it.
If it still doesn't Autoplay, either right click it instead and choose
"AutoPlay" from the menu, or if that fails right click the CDRom,
choose "Explore" and click on the setup program. Good luck! :-)

If you want to repair this, download the Autoplay fix from:
http://download.microsoft.com/download/2/3/2/2326455e-a840-4c61-bc28-3afa1820b240/AutoFix.exe


--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

richy rock Wrote:
=================
| Hi Jimmy,
|
| The CD is a replacement from the shop as I thought the first one was
| knackered !
|
| Why is it that when I browse it my PC thinks its an audio CD, kinda odd. I
| can use the drive for CDs and thats fine...DVD are ok, its just for this
| computer game.
|
| I havent manage to install the game on the machine yet....
|
| On the system logs under event viewer i have pages and pages of event 51..
|
| Version: 5.0
| Symbolic Name: IO_WARNING_PAGING_FAILURE
| Message: An error was detected on device %1 during a paging operation.
|
| Explanation
| An input/output (I/O) request to a memory-mapped file failed and the
| operation was retried.
|
|
| User Action
| No user action is required.
|
| Does this give you any ideas?
|
| Thanks for all your help so far....
|
| Richard
|
|
| "Jimmy S." wrote:
|
|| Hi richy rock,
||
||
|| That type of error could mean the CD is corrupt... Check the CD
|| and the CD Player. Clean both using a Cleaning Kit, and check for
|| scratches on the CD. Try installing the game on another computer,
|| if the game installs, the culprit is probably your CD ROM drive if it
|| doesn't install then it's the CD, in which case you need to replace it.
||
|| Before replacing the CD, try copying it to your hard drive and then
|| run the setup / installation program from there. To copy the CD go
|| to My Computer, Right-Click the CD, Choose "Copy", then Right-
|| Click on your Hard Drive, Choose "Paste".
||
|| Uninstall the game using Add-Remove programs before attempting
|| to reinstall it. (Start / Control Panel / Add-Remove Programs).
||
|| Here are three basic troubleshooting steps which I recommend:
||
|| 1. To see if it's a software conflict: Temporarily disable Startup
|| programs one at a time, starting with Firewall, Antivirus, and ad
|| blockers using this utility: http://www.mlin.net/StartupCPL.shtml
|| or this method: http://www.pacs-portal.co.uk/startup_content.php
||
|| You can lookup what a program does before you disable it here:
|| http://www.sysinfo.org/startuplist.php
||
|| 2. Run a virus scan at: http://housecall.antivirus.com and then
|| install Windows Defender from: www.microsoft.com/spyware to
|| remove any Spyware or Adware which could clog up your PC.
||
|| 3. Click My Computer / Rightclick the Drive & Choose Properties
|| / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
|| the "Error-Checking" and "Defragmentation" utilities.
||
|| If nothing including those 3 steps have resolved the problem so far,
|| here's more basic troubleshooting steps and information including:
|| The Safedisc patch
|| How to check CD for imperfections, and
|| How to Disable Virtual CD rom drives which is described at:
|| http://tinyurl.com/2387c (EA General Support Page) and also:
||
|| How to Troubleshoot Disc-Reading Issues
|| Error Messages That May Be Caused by Disc-Reading Issues
|| Troubleshoot Error Messages
|| Examine the Disc
|| Clean the Disc
|| Test the Disc in a Different Drive
|| Clean the Drive
|| Test Disc Read with Copy or Xcopy
|| Quit Unnecessary Software
|| Switch the Drive Controller to DMA Mode, and
||
|| How to Troubleshoot DVD Error Messages is available in these articles: http://support.microsoft.com/default.aspx?kbid=321641
|| and
|| http://support.microsoft.com/default.aspx?scid=KB;EN-US;248263
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
||
|| richy rock Wrote:
|| =================
||| Hi,
|||
||| I purchased a game, Shellshock Nam 67....2nd hand.
|||
||| When I tried to run the game I got the above error. Today XP thinks the game
||| is an audio CD ? What on earth is going on ?
|||
||| I also tried to use the XP gaming site to check the compatability and the
||| program scanned my pc and said it couldnt complete the scan due to technical
||| difficulties..
|||
||| Help ! PC is a Dell Dimension 5150C
|||
||| Thanks Richard
 
Again thanks so much for your help....

ran the fix...this was the response.

utoFix [V5.2.3790.67]
Time [2006-04-16 21:49:16]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [D:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
Result [Legacy Notification]: Problems
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
Repair << [Legacy AutoPlay Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is
malfunctioning, or the wizard cannot determine the problem.
Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is
malfunctioning, or the wizard cannot determine the problem.

Does this mean the CD-DVD is knackered and needs replacing ?

Cheers,

Richard
 
Hi richy rock,

Yes, and No .. since you're having multiple issues on that
machine, you should attempt to repair Windows XP before
proceeding any futher.

How to repair Windows XP:
Unplug from your Internet connection, and then repair Windows:
using this method: http://michaelstevenstech.com/XPrepairinstall.htm

Afterwards, boot up your system, turn on your XP Internet Firewall,
plug back into your Internet connection and install all Critical and
Recommended updates from: http://windowsupdate.microsoft.com

--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


richy rock Wrote:
=================
| Again thanks so much for your help....
|
| ran the fix...this was the response.
|
| utoFix [V5.2.3790.67]
| Time [2006-04-16 21:49:16]
| Microsoft Windows Version [5.1 (Service Pack 2) <2600>]
|
| Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
| Result [AutoStart Setting]: OK
| Result [The Shell Hardware Detection service is running.]: OK
|
| Test [Policies] - Instance [D:\, Drive Type: 5]:
| Result [HKCU\...\Policies!NoDrives]: OK {Absent}
| Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
| Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
| Result [HKLM\...\Policies!NoDrives]: OK {Absent}
| Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
| Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
| Result [Driver level policies]: OK {
| HKLM\...\Services\cdrom!Autorun (Present) <Allows>
| HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
| HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
| HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }
|
| Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
| Result [Legacy Notification]: Problems
| Result [AutoPlay V2 Notification]: Problems {
| Service (Silent)
| Shell (Deaf) }
| >> Repair << [Legacy AutoPlay Event]
| Step: No steps to take.
| Result: This AutoPlay setting cannot be fixed. Either the device is
| malfunctioning, or the wizard cannot determine the problem.
| >> Repair << [Autoplay V2 Event]
| Step: No steps to take.
| Result: This AutoPlay setting cannot be fixed. Either the device is
| malfunctioning, or the wizard cannot determine the problem.
|
||| Required action: The wizard found problems but cannot fix them -> None
|
| Does this mean the CD-DVD is knackered and needs replacing ?
|
| Cheers,
|
| Richard
|
|
|
| "Jimmy S." wrote:
|
|| Hi richy rock,
||
|| Focusing on the issue with the CD ...
||
|| Sounds like the CD's Autoplay is faulty or has been disabled.
||
|| Click My Computer, and then click on the CD Rom to start it.
|| If it still doesn't Autoplay, either right click it instead and choose
|| "AutoPlay" from the menu, or if that fails right click the CDRom,
|| choose "Explore" and click on the setup program. Good luck! :-)
||
|| If you want to repair this, download the Autoplay fix from:
|| http://download.microsoft.com/download/2/3/2/2326455e-a840-4c61-bc28-3afa1820b240/AutoFix.exe
||
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| richy rock Wrote:
|| =================
||| Hi Jimmy,
|||
||| The CD is a replacement from the shop as I thought the first one was
||| knackered !
|||
||| Why is it that when I browse it my PC thinks its an audio CD, kinda odd. I
||| can use the drive for CDs and thats fine...DVD are ok, its just for this
||| computer game.
|||
||| I havent manage to install the game on the machine yet....
|||
||| On the system logs under event viewer i have pages and pages of event 51..
|||
||| Version: 5.0
||| Symbolic Name: IO_WARNING_PAGING_FAILURE
||| Message: An error was detected on device %1 during a paging operation.
|||
||| Explanation
||| An input/output (I/O) request to a memory-mapped file failed and the
||| operation was retried.
|||
|||
||| User Action
||| No user action is required.
|||
||| Does this give you any ideas?
|||
||| Thanks for all your help so far....
|||
||| Richard
|||
|||
||| "Jimmy S." wrote:
|||
|||| Hi richy rock,
||||
||||
|||| That type of error could mean the CD is corrupt... Check the CD
|||| and the CD Player. Clean both using a Cleaning Kit, and check for
|||| scratches on the CD. Try installing the game on another computer,
|||| if the game installs, the culprit is probably your CD ROM drive if it
|||| doesn't install then it's the CD, in which case you need to replace it.
||||
|||| Before replacing the CD, try copying it to your hard drive and then
|||| run the setup / installation program from there. To copy the CD go
|||| to My Computer, Right-Click the CD, Choose "Copy", then Right-
|||| Click on your Hard Drive, Choose "Paste".
||||
|||| Uninstall the game using Add-Remove programs before attempting
|||| to reinstall it. (Start / Control Panel / Add-Remove Programs).
||||
|||| Here are three basic troubleshooting steps which I recommend:
||||
|||| 1. To see if it's a software conflict: Temporarily disable Startup
|||| programs one at a time, starting with Firewall, Antivirus, and ad
|||| blockers using this utility: http://www.mlin.net/StartupCPL.shtml
|||| or this method: http://www.pacs-portal.co.uk/startup_content.php
||||
|||| You can lookup what a program does before you disable it here:
|||| http://www.sysinfo.org/startuplist.php
||||
|||| 2. Run a virus scan at: http://housecall.antivirus.com and then
|||| install Windows Defender from: www.microsoft.com/spyware to
|||| remove any Spyware or Adware which could clog up your PC.
||||
|||| 3. Click My Computer / Rightclick the Drive & Choose Properties
|||| / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
|||| the "Error-Checking" and "Defragmentation" utilities.
||||
|||| If nothing including those 3 steps have resolved the problem so far,
|||| here's more basic troubleshooting steps and information including:
|||| The Safedisc patch
|||| How to check CD for imperfections, and
|||| How to Disable Virtual CD rom drives which is described at:
|||| http://tinyurl.com/2387c (EA General Support Page) and also:
||||
|||| How to Troubleshoot Disc-Reading Issues
|||| Error Messages That May Be Caused by Disc-Reading Issues
|||| Troubleshoot Error Messages
|||| Examine the Disc
|||| Clean the Disc
|||| Test the Disc in a Different Drive
|||| Clean the Drive
|||| Test Disc Read with Copy or Xcopy
|||| Quit Unnecessary Software
|||| Switch the Drive Controller to DMA Mode, and
||||
|||| How to Troubleshoot DVD Error Messages is available in these articles: http://support.microsoft.com/default.aspx?kbid=321641
|||| and
|||| http://support.microsoft.com/default.aspx?scid=KB;EN-US;248263
||||
|||| --
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
||||
||||
|||| richy rock Wrote:
|||| =================
||||| Hi,
|||||
||||| I purchased a game, Shellshock Nam 67....2nd hand.
|||||
||||| When I tried to run the game I got the above error. Today XP thinks the game
||||| is an audio CD ? What on earth is going on ?
|||||
||||| I also tried to use the XP gaming site to check the compatability and the
||||| program scanned my pc and said it couldnt complete the scan due to technical
||||| difficulties..
|||||
||||| Help ! PC is a Dell Dimension 5150C
|||||
||||| Thanks Richard
 
hi jimmy,

hmmmm. not had much luck, tried what you said and during the repair boot I
got the following 2 msgs...

INF File
txtsetup.sif is corrupt or missing
status 47872

Then after the copy process seemed to be working I got a blue screen with

p:c0000221 unknown hard error
systemroot\system32\ntdll.dll

Im totally blown away now and scratching my head !

Regards,

Richard

Jimmy S. said:
Hi richy rock,

Yes, and No .. since you're having multiple issues on that
machine, you should attempt to repair Windows XP before
proceeding any futher.

How to repair Windows XP:
Unplug from your Internet connection, and then repair Windows:
using this method: http://michaelstevenstech.com/XPrepairinstall.htm

Afterwards, boot up your system, turn on your XP Internet Firewall,
plug back into your Internet connection and install all Critical and
Recommended updates from: http://windowsupdate.microsoft.com

--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


richy rock Wrote:
=================
| Again thanks so much for your help....
|
| ran the fix...this was the response.
|
| utoFix [V5.2.3790.67]
| Time [2006-04-16 21:49:16]
| Microsoft Windows Version [5.1 (Service Pack 2) <2600>]
|
| Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
| Result [AutoStart Setting]: OK
| Result [The Shell Hardware Detection service is running.]: OK
|
| Test [Policies] - Instance [D:\, Drive Type: 5]:
| Result [HKCU\...\Policies!NoDrives]: OK {Absent}
| Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
| Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
| Result [HKLM\...\Policies!NoDrives]: OK {Absent}
| Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
| Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
| Result [Driver level policies]: OK {
| HKLM\...\Services\cdrom!Autorun (Present) <Allows>
| HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
| HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
| HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }
|
| Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
| Result [Legacy Notification]: Problems
| Result [AutoPlay V2 Notification]: Problems {
| Service (Silent)
| Shell (Deaf) }
| >> Repair << [Legacy AutoPlay Event]
| Step: No steps to take.
| Result: This AutoPlay setting cannot be fixed. Either the device is
| malfunctioning, or the wizard cannot determine the problem.
| >> Repair << [Autoplay V2 Event]
| Step: No steps to take.
| Result: This AutoPlay setting cannot be fixed. Either the device is
| malfunctioning, or the wizard cannot determine the problem.
|
||| Required action: The wizard found problems but cannot fix them -> None
|
| Does this mean the CD-DVD is knackered and needs replacing ?
|
| Cheers,
|
| Richard
|
|
|
| "Jimmy S." wrote:
|
|| Hi richy rock,
||
|| Focusing on the issue with the CD ...
||
|| Sounds like the CD's Autoplay is faulty or has been disabled.
||
|| Click My Computer, and then click on the CD Rom to start it.
|| If it still doesn't Autoplay, either right click it instead and choose
|| "AutoPlay" from the menu, or if that fails right click the CDRom,
|| choose "Explore" and click on the setup program. Good luck! :-)
||
|| If you want to repair this, download the Autoplay fix from:
|| http://download.microsoft.com/download/2/3/2/2326455e-a840-4c61-bc28-3afa1820b240/AutoFix.exe
||
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| richy rock Wrote:
|| =================
||| Hi Jimmy,
|||
||| The CD is a replacement from the shop as I thought the first one was
||| knackered !
|||
||| Why is it that when I browse it my PC thinks its an audio CD, kinda odd. I
||| can use the drive for CDs and thats fine...DVD are ok, its just for this
||| computer game.
|||
||| I havent manage to install the game on the machine yet....
|||
||| On the system logs under event viewer i have pages and pages of event 51..
|||
||| Version: 5.0
||| Symbolic Name: IO_WARNING_PAGING_FAILURE
||| Message: An error was detected on device %1 during a paging operation.
|||
||| Explanation
||| An input/output (I/O) request to a memory-mapped file failed and the
||| operation was retried.
|||
|||
||| User Action
||| No user action is required.
|||
||| Does this give you any ideas?
|||
||| Thanks for all your help so far....
|||
||| Richard
|||
|||
||| "Jimmy S." wrote:
|||
|||| Hi richy rock,
||||
||||
|||| That type of error could mean the CD is corrupt... Check the CD
|||| and the CD Player. Clean both using a Cleaning Kit, and check for
|||| scratches on the CD. Try installing the game on another computer,
|||| if the game installs, the culprit is probably your CD ROM drive if it
|||| doesn't install then it's the CD, in which case you need to replace it.
||||
|||| Before replacing the CD, try copying it to your hard drive and then
|||| run the setup / installation program from there. To copy the CD go
|||| to My Computer, Right-Click the CD, Choose "Copy", then Right-
|||| Click on your Hard Drive, Choose "Paste".
||||
|||| Uninstall the game using Add-Remove programs before attempting
|||| to reinstall it. (Start / Control Panel / Add-Remove Programs).
||||
|||| Here are three basic troubleshooting steps which I recommend:
||||
|||| 1. To see if it's a software conflict: Temporarily disable Startup
|||| programs one at a time, starting with Firewall, Antivirus, and ad
|||| blockers using this utility: http://www.mlin.net/StartupCPL.shtml
|||| or this method: http://www.pacs-portal.co.uk/startup_content.php
||||
|||| You can lookup what a program does before you disable it here:
|||| http://www.sysinfo.org/startuplist.php
||||
|||| 2. Run a virus scan at: http://housecall.antivirus.com and then
|||| install Windows Defender from: www.microsoft.com/spyware to
|||| remove any Spyware or Adware which could clog up your PC.
||||
|||| 3. Click My Computer / Rightclick the Drive & Choose Properties
|||| / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
|||| the "Error-Checking" and "Defragmentation" utilities.
||||
|||| If nothing including those 3 steps have resolved the problem so far,
|||| here's more basic troubleshooting steps and information including:
|||| The Safedisc patch
|||| How to check CD for imperfections, and
|||| How to Disable Virtual CD rom drives which is described at:
|||| http://tinyurl.com/2387c (EA General Support Page) and also:
||||
|||| How to Troubleshoot Disc-Reading Issues
|||| Error Messages That May Be Caused by Disc-Reading Issues
|||| Troubleshoot Error Messages
|||| Examine the Disc
|||| Clean the Disc
|||| Test the Disc in a Different Drive
|||| Clean the Drive
|||| Test Disc Read with Copy or Xcopy
|||| Quit Unnecessary Software
|||| Switch the Drive Controller to DMA Mode, and
||||
|||| How to Troubleshoot DVD Error Messages is available in these articles: http://support.microsoft.com/default.aspx?kbid=321641
|||| and
|||| http://support.microsoft.com/default.aspx?scid=KB;EN-US;248263
||||
|||| --
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
||||
||||
|||| richy rock Wrote:
|||| =================
||||| Hi,
|||||
||||| I purchased a game, Shellshock Nam 67....2nd hand.
|||||
||||| When I tried to run the game I got the above error. Today XP thinks the game
||||| is an audio CD ? What on earth is going on ?
|||||
||||| I also tried to use the XP gaming site to check the compatability and the
||||| program scanned my pc and said it couldnt complete the scan due to technical
||||| difficulties..
|||||
||||| Help ! PC is a Dell Dimension 5150C
|||||
||||| Thanks Richard
 
further to this.....

My PC now sees it as a CD / DVD and the microsfot games advisor did run and
complete its scan with the following message..

WOW.....

Processor: Intel Pentium 4 2993MHz
Graphics Card: ATI RADEON X600
Memory: 1024MB
Free Disk Space: 58.67GB
Optical Drive: CD/DVD
Operating System: Microsoft Windows XP

Does this help ?
 
Hi richy rock,

Since you're starting to get results after attempting the repair install,
I would suggest running the repair again one or two times for it to
complete the repair process which it has evidentally started.

Pretty healthy CPU you've got there by the way! (P4 3GHz)


--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

richy rock Wrote:
=================
| further to this.....
|
| My PC now sees it as a CD / DVD and the microsfot games advisor did run and
| complete its scan with the following message..
|
| WOW.....
|
| Processor: Intel Pentium 4 2993MHz
| Graphics Card: ATI RADEON X600
| Memory: 1024MB
| Free Disk Space: 58.67GB
| Optical Drive: CD/DVD
| Operating System: Microsoft Windows XP
|
| Does this help ?
|
|
|
|
| "richy rock" wrote:
|
|| Hi,
||
|| I purchased a game, Shellshock Nam 67....2nd hand.
||
|| When I tried to run the game I got the above error. Today XP thinks the game
|| is an audio CD ? What on earth is going on ?
||
|| I also tried to use the XP gaming site to check the compatability and the
|| program scanned my pc and said it couldnt complete the scan due to technical
|| difficulties..
||
|| Help ! PC is a Dell Dimension 5150C
||
|| Thanks Richard
 
Hi Jimmy,

Been a while, sorry....no joy so far still get he same old error when trying
to load game...

Any further ideas ?

best Regards and Thanks..

Richard
 
Hi richy rock,

That type of error could mean the CD is corrupt... Check the CD
and the CD Player. Clean both using a Cleaning Kit, and check for
scratches on the CD. Try installing the game on another computer,
if the game installs, the culprit is probably your CD ROM drive if it
doesn't install then it's the CD, in which case you need to replace it.

Before replacing the CD, try copying it to your hard drive and then
run the setup / installation program from there. To copy the CD go
to My Computer, Right-Click the CD, Choose "Copy", then Right-
Click on your Hard Drive, Choose "Paste".

Uninstall the game using Add-Remove programs before attempting
to reinstall it. (Start / Control Panel / Add-Remove Programs).

Here are three basic troubleshooting steps which I recommend:

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility: http://www.mlin.net/StartupCPL.shtml
or this method: http://www.pacs-portal.co.uk/startup_content.php

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com and then
install Windows Defender from: www.microsoft.com/spyware to
remove any Spyware or Adware which could clog up your PC.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

If nothing including those 3 steps have resolved the problem so far,
here's more basic troubleshooting steps and information including:
The Safedisc patch
How to check CD for imperfections, and
How to Disable Virtual CD rom drives which is described at:
http://tinyurl.com/2387c (EA General Support Page) and also:

How to Troubleshoot Disc-Reading Issues
Error Messages That May Be Caused by Disc-Reading Issues
Troubleshoot Error Messages
Examine the Disc
Clean the Disc
Test the Disc in a Different Drive
Clean the Drive
Test Disc Read with Copy or Xcopy
Quit Unnecessary Software
Switch the Drive Controller to DMA Mode, and

How to Troubleshoot DVD Error Messages is available in these articles: http://support.microsoft.com/default.aspx?kbid=321641
and
http://support.microsoft.com/default.aspx?scid=KB;EN-US;248263

--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


richy rock Wrote:
=================
| Hi Jimmy,
|
| Been a while, sorry....no joy so far still get he same old error when trying
| to load game...
|
| Any further ideas ?
|
| best Regards and Thanks..
|
| Richard
|
| "Jimmy S." wrote:
|
|| Hi richy rock,
||
|| Since you're starting to get results after attempting the repair install,
|| I would suggest running the repair again one or two times for it to
|| complete the repair process which it has evidentally started.
||
|| Pretty healthy CPU you've got there by the way! (P4 3GHz)
||
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| richy rock Wrote:
|| =================
||| further to this.....
|||
||| My PC now sees it as a CD / DVD and the microsfot games advisor did run and
||| complete its scan with the following message..
|||
||| WOW.....
|||
||| Processor: Intel Pentium 4 2993MHz
||| Graphics Card: ATI RADEON X600
||| Memory: 1024MB
||| Free Disk Space: 58.67GB
||| Optical Drive: CD/DVD
||| Operating System: Microsoft Windows XP
|||
||| Does this help ?
|||
|||
|||
|||
||| "richy rock" wrote:
|||
|||| Hi,
||||
|||| I purchased a game, Shellshock Nam 67....2nd hand.
||||
|||| When I tried to run the game I got the above error. Today XP thinks the game
|||| is an audio CD ? What on earth is going on ?
||||
|||| I also tried to use the XP gaming site to check the compatability and the
|||| program scanned my pc and said it couldnt complete the scan due to technical
|||| difficulties..
||||
|||| Help ! PC is a Dell Dimension 5150C
||||
|||| Thanks Richard
 
Hi Jimmy,

My mate can launch the game on his pc,I can play games downloaded from the
web so I ghuess my drive is erm knackerd...most annoying.Any recommendations
for cd/dvd drives??
bugga..
 
Hi richy rock,

Try physically reinstalling the drive and it's cables to see if this problem
might just be a cabling or similar issue. Power down and unplug your PC
before removing the device, boot up without the device installed, power
down the PC and unplug is again, reinstall the device and power up again.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

richy rock Wrote:
=================
| Hi Jimmy,
|
| My mate can launch the game on his pc,I can play games downloaded from the
| web so I ghuess my drive is erm knackerd...most annoying.Any recommendations
| for cd/dvd drives??
| bugga..
|
| "Jimmy S." wrote:
|
|| Hi richy rock,
||
|| That type of error could mean the CD is corrupt... Check the CD
|| and the CD Player. Clean both using a Cleaning Kit, and check for
|| scratches on the CD. Try installing the game on another computer,
|| if the game installs, the culprit is probably your CD ROM drive if it
|| doesn't install then it's the CD, in which case you need to replace it.
||
|| Before replacing the CD, try copying it to your hard drive and then
|| run the setup / installation program from there. To copy the CD go
|| to My Computer, Right-Click the CD, Choose "Copy", then Right-
|| Click on your Hard Drive, Choose "Paste".
||
|| Uninstall the game using Add-Remove programs before attempting
|| to reinstall it. (Start / Control Panel / Add-Remove Programs).
||
|| Here are three basic troubleshooting steps which I recommend:
||
|| 1. To see if it's a software conflict: Temporarily disable Startup
|| programs one at a time, starting with Firewall, Antivirus, and ad
|| blockers using this utility: http://www.mlin.net/StartupCPL.shtml
|| or this method: http://www.pacs-portal.co.uk/startup_content.php
||
|| You can lookup what a program does before you disable it here:
|| http://www.sysinfo.org/startuplist.php
||
|| 2. Run a virus scan at: http://housecall.antivirus.com and then
|| install Windows Defender from: www.microsoft.com/spyware to
|| remove any Spyware or Adware which could clog up your PC.
||
|| 3. Click My Computer / Rightclick the Drive & Choose Properties
|| / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
|| the "Error-Checking" and "Defragmentation" utilities.
||
|| If nothing including those 3 steps have resolved the problem so far,
|| here's more basic troubleshooting steps and information including:
|| The Safedisc patch
|| How to check CD for imperfections, and
|| How to Disable Virtual CD rom drives which is described at:
|| http://tinyurl.com/2387c (EA General Support Page) and also:
||
|| How to Troubleshoot Disc-Reading Issues
|| Error Messages That May Be Caused by Disc-Reading Issues
|| Troubleshoot Error Messages
|| Examine the Disc
|| Clean the Disc
|| Test the Disc in a Different Drive
|| Clean the Drive
|| Test Disc Read with Copy or Xcopy
|| Quit Unnecessary Software
|| Switch the Drive Controller to DMA Mode, and
||
|| How to Troubleshoot DVD Error Messages is available in these articles: http://support.microsoft.com/default.aspx?kbid=321641
|| and
|| http://support.microsoft.com/default.aspx?scid=KB;EN-US;248263
||
|| --
|| Cheers, Windows_XP_MVP_Shell/User
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
|| richy rock Wrote:
|| =================
||| Hi Jimmy,
|||
||| Been a while, sorry....no joy so far still get he same old error when trying
||| to load game...
|||
||| Any further ideas ?
|||
||| best Regards and Thanks..
|||
||| Richard
|||
||| "Jimmy S." wrote:
|||
|||| Hi richy rock,
||||
|||| Since you're starting to get results after attempting the repair install,
|||| I would suggest running the repair again one or two times for it to
|||| complete the repair process which it has evidentally started.
||||
|||| Pretty healthy CPU you've got there by the way! (P4 3GHz)
||||
||||
|||| --
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
|||| richy rock Wrote:
|||| =================
||||| further to this.....
|||||
||||| My PC now sees it as a CD / DVD and the microsfot games advisor did run and
||||| complete its scan with the following message..
|||||
||||| WOW.....
|||||
||||| Processor: Intel Pentium 4 2993MHz
||||| Graphics Card: ATI RADEON X600
||||| Memory: 1024MB
||||| Free Disk Space: 58.67GB
||||| Optical Drive: CD/DVD
||||| Operating System: Microsoft Windows XP
|||||
||||| Does this help ?
|||||
|||||
|||||
|||||
||||| "richy rock" wrote:
|||||
|||||| Hi,
||||||
|||||| I purchased a game, Shellshock Nam 67....2nd hand.
||||||
|||||| When I tried to run the game I got the above error. Today XP thinks the game
|||||| is an audio CD ? What on earth is going on ?
||||||
|||||| I also tried to use the XP gaming site to check the compatability and the
|||||| program scanned my pc and said it couldnt complete the scan due to technical
|||||| difficulties..
||||||
|||||| Help ! PC is a Dell Dimension 5150C
||||||
|||||| Thanks Richard
 
Hi Jimmy,

All done still exactly the same, have also bought other games and they work
in mates PC but not in mine !

Any ideas, before I buy as new drive....
 
Hi richy rock,

| Any ideas, before I buy as new drive....

Absolutely! Test your old drive in your mate's PC. :-)

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

richy rock Wrote:
=================
| Hi Jimmy,
|
| All done still exactly the same, have also bought other games and they work
| in mates PC but not in mine !
|
| Any ideas, before I buy as new drive....
|
| "Jimmy S." wrote:
|
|| Hi richy rock,
||
|| Try physically reinstalling the drive and it's cables to see if this problem
|| might just be a cabling or similar issue. Power down and unplug your PC
|| before removing the device, boot up without the device installed, power
|| down the PC and unplug is again, reinstall the device and power up again.
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| richy rock Wrote:
|| =================
||| Hi Jimmy,
|||
||| My mate can launch the game on his pc,I can play games downloaded from the
||| web so I ghuess my drive is erm knackerd...most annoying.Any recommendations
||| for cd/dvd drives??
||| bugga..
|||
||| "Jimmy S." wrote:
|||
|||| Hi richy rock,
||||
|||| That type of error could mean the CD is corrupt... Check the CD
|||| and the CD Player. Clean both using a Cleaning Kit, and check for
|||| scratches on the CD. Try installing the game on another computer,
|||| if the game installs, the culprit is probably your CD ROM drive if it
|||| doesn't install then it's the CD, in which case you need to replace it.
||||
|||| Before replacing the CD, try copying it to your hard drive and then
|||| run the setup / installation program from there. To copy the CD go
|||| to My Computer, Right-Click the CD, Choose "Copy", then Right-
|||| Click on your Hard Drive, Choose "Paste".
||||
|||| Uninstall the game using Add-Remove programs before attempting
|||| to reinstall it. (Start / Control Panel / Add-Remove Programs).
||||
|||| Here are three basic troubleshooting steps which I recommend:
||||
|||| 1. To see if it's a software conflict: Temporarily disable Startup
|||| programs one at a time, starting with Firewall, Antivirus, and ad
|||| blockers using this utility: http://www.mlin.net/StartupCPL.shtml
|||| or this method: http://www.pacs-portal.co.uk/startup_content.php
||||
|||| You can lookup what a program does before you disable it here:
|||| http://www.sysinfo.org/startuplist.php
||||
|||| 2. Run a virus scan at: http://housecall.antivirus.com and then
|||| install Windows Defender from: www.microsoft.com/spyware to
|||| remove any Spyware or Adware which could clog up your PC.
||||
|||| 3. Click My Computer / Rightclick the Drive & Choose Properties
|||| / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
|||| the "Error-Checking" and "Defragmentation" utilities.
||||
|||| If nothing including those 3 steps have resolved the problem so far,
|||| here's more basic troubleshooting steps and information including:
|||| The Safedisc patch
|||| How to check CD for imperfections, and
|||| How to Disable Virtual CD rom drives which is described at:
|||| http://tinyurl.com/2387c (EA General Support Page) and also:
||||
|||| How to Troubleshoot Disc-Reading Issues
|||| Error Messages That May Be Caused by Disc-Reading Issues
|||| Troubleshoot Error Messages
|||| Examine the Disc
|||| Clean the Disc
|||| Test the Disc in a Different Drive
|||| Clean the Drive
|||| Test Disc Read with Copy or Xcopy
|||| Quit Unnecessary Software
|||| Switch the Drive Controller to DMA Mode, and
||||
|||| How to Troubleshoot DVD Error Messages is available in these articles: http://support.microsoft.com/default.aspx?kbid=321641
|||| and
|||| http://support.microsoft.com/default.aspx?scid=KB;EN-US;248263
||||
|||| --
|||| Cheers, Windows_XP_MVP_Shell/User
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
||||
|||| richy rock Wrote:
|||| =================
||||| Hi Jimmy,
|||||
||||| Been a while, sorry....no joy so far still get he same old error when trying
||||| to load game...
|||||
||||| Any further ideas ?
|||||
||||| best Regards and Thanks..
|||||
||||| Richard
|||||
||||| "Jimmy S." wrote:
|||||
|||||| Hi richy rock,
||||||
|||||| Since you're starting to get results after attempting the repair install,
|||||| I would suggest running the repair again one or two times for it to
|||||| complete the repair process which it has evidentally started.
||||||
|||||| Pretty healthy CPU you've got there by the way! (P4 3GHz)
||||||
||||||
|||||| --
|||||| Cheers, *Windows_XP_MVP_Shell/User*
|||||| Jimmy S. http://mvp.support.microsoft.com
||||||
|||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||||| _________________________________________________________
||||||
|||||| richy rock Wrote:
|||||| =================
||||||| further to this.....
|||||||
||||||| My PC now sees it as a CD / DVD and the microsfot games advisor did run and
||||||| complete its scan with the following message..
|||||||
||||||| WOW.....
|||||||
||||||| Processor: Intel Pentium 4 2993MHz
||||||| Graphics Card: ATI RADEON X600
||||||| Memory: 1024MB
||||||| Free Disk Space: 58.67GB
||||||| Optical Drive: CD/DVD
||||||| Operating System: Microsoft Windows XP
|||||||
||||||| Does this help ?
|||||||
|||||||
|||||||
|||||||
||||||| "richy rock" wrote:
|||||||
|||||||| Hi,
||||||||
|||||||| I purchased a game, Shellshock Nam 67....2nd hand.
||||||||
|||||||| When I tried to run the game I got the above error. Today XP thinks the game
|||||||| is an audio CD ? What on earth is going on ?
||||||||
|||||||| I also tried to use the XP gaming site to check the compatability and the
|||||||| program scanned my pc and said it couldnt complete the scan due to technical
|||||||| difficulties..
||||||||
|||||||| Help ! PC is a Dell Dimension 5150C
||||||||
|||||||| Thanks Richard
 
hi jimmy,

i would have guessed you'd have an answer !!! Would his PC have to be a Dell
??

Cheers and thanx again !!

R
 
Hi richy rock,

A good rule of thumb. Usually, only laptop drives are proprietary.
PC drives, be they CD, DVD, or Hard Drives, IDE, SATA, or USB
can almost always be installed into another PC.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

richy rock Wrote:
=================
| hi jimmy,
|
| i would have guessed you'd have an answer !!! Would his PC have to be a Dell
| ??
|
| Cheers and thanx again !!
|
| R
|
| "Jimmy S." wrote:
|
|| Hi richy rock,
||
||| Any ideas, before I buy as new drive....
||
|| Absolutely! Test your old drive in your mate's PC. :-)
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| richy rock Wrote:
|| =================
||| Hi Jimmy,
|||
||| All done still exactly the same, have also bought other games and they work
||| in mates PC but not in mine !
|||
||| Any ideas, before I buy as new drive....
|||
||| "Jimmy S." wrote:
|||
|||| Hi richy rock,
||||
|||| Try physically reinstalling the drive and it's cables to see if this problem
|||| might just be a cabling or similar issue. Power down and unplug your PC
|||| before removing the device, boot up without the device installed, power
|||| down the PC and unplug is again, reinstall the device and power up again.
||||
|||| --
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
|||| richy rock Wrote:
|||| =================
||||| Hi Jimmy,
|||||
||||| My mate can launch the game on his pc,I can play games downloaded from the
||||| web so I ghuess my drive is erm knackerd...most annoying.Any recommendations
||||| for cd/dvd drives??
||||| bugga..
|||||
||||| "Jimmy S." wrote:
|||||
|||||| Hi richy rock,
||||||
|||||| That type of error could mean the CD is corrupt... Check the CD
|||||| and the CD Player. Clean both using a Cleaning Kit, and check for
|||||| scratches on the CD. Try installing the game on another computer,
|||||| if the game installs, the culprit is probably your CD ROM drive if it
|||||| doesn't install then it's the CD, in which case you need to replace it.
||||||
|||||| Before replacing the CD, try copying it to your hard drive and then
|||||| run the setup / installation program from there. To copy the CD go
|||||| to My Computer, Right-Click the CD, Choose "Copy", then Right-
|||||| Click on your Hard Drive, Choose "Paste".
||||||
|||||| Uninstall the game using Add-Remove programs before attempting
|||||| to reinstall it. (Start / Control Panel / Add-Remove Programs).
||||||
|||||| Here are three basic troubleshooting steps which I recommend:
||||||
|||||| 1. To see if it's a software conflict: Temporarily disable Startup
|||||| programs one at a time, starting with Firewall, Antivirus, and ad
|||||| blockers using this utility: http://www.mlin.net/StartupCPL.shtml
|||||| or this method: http://www.pacs-portal.co.uk/startup_content.php
||||||
|||||| You can lookup what a program does before you disable it here:
|||||| http://www.sysinfo.org/startuplist.php
||||||
|||||| 2. Run a virus scan at: http://housecall.antivirus.com and then
|||||| install Windows Defender from: www.microsoft.com/spyware to
|||||| remove any Spyware or Adware which could clog up your PC.
||||||
|||||| 3. Click My Computer / Rightclick the Drive & Choose Properties
|||||| / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
|||||| the "Error-Checking" and "Defragmentation" utilities.
||||||
|||||| If nothing including those 3 steps have resolved the problem so far,
|||||| here's more basic troubleshooting steps and information including:
|||||| The Safedisc patch
|||||| How to check CD for imperfections, and
|||||| How to Disable Virtual CD rom drives which is described at:
|||||| http://tinyurl.com/2387c (EA General Support Page) and also:
||||||
|||||| How to Troubleshoot Disc-Reading Issues
|||||| Error Messages That May Be Caused by Disc-Reading Issues
|||||| Troubleshoot Error Messages
|||||| Examine the Disc
|||||| Clean the Disc
|||||| Test the Disc in a Different Drive
|||||| Clean the Drive
|||||| Test Disc Read with Copy or Xcopy
|||||| Quit Unnecessary Software
|||||| Switch the Drive Controller to DMA Mode, and
||||||
|||||| How to Troubleshoot DVD Error Messages is available in these articles: http://support.microsoft.com/default.aspx?kbid=321641
|||||| and
|||||| http://support.microsoft.com/default.aspx?scid=KB;EN-US;248263
||||||
|||||| --
|||||| Cheers, Windows_XP_MVP_Shell/User
|||||| Jimmy S. http://mvp.support.microsoft.com
||||||
|||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||||| _________________________________________________________
||||||
||||||
|||||| richy rock Wrote:
|||||| =================
||||||| Hi Jimmy,
|||||||
||||||| Been a while, sorry....no joy so far still get he same old error when trying
||||||| to load game...
|||||||
||||||| Any further ideas ?
|||||||
||||||| best Regards and Thanks..
|||||||
||||||| Richard
|||||||
||||||| "Jimmy S." wrote:
|||||||
|||||||| Hi richy rock,
||||||||
|||||||| Since you're starting to get results after attempting the repair install,
|||||||| I would suggest running the repair again one or two times for it to
|||||||| complete the repair process which it has evidentally started.
||||||||
|||||||| Pretty healthy CPU you've got there by the way! (P4 3GHz)
||||||||
||||||||
|||||||| --
|||||||| Cheers, *Windows_XP_MVP_Shell/User*
|||||||| Jimmy S. http://mvp.support.microsoft.com
||||||||
|||||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||||||| _________________________________________________________
||||||||
|||||||| richy rock Wrote:
|||||||| =================
||||||||| further to this.....
|||||||||
||||||||| My PC now sees it as a CD / DVD and the microsfot games advisor did run and
||||||||| complete its scan with the following message..
|||||||||
||||||||| WOW.....
|||||||||
||||||||| Processor: Intel Pentium 4 2993MHz
||||||||| Graphics Card: ATI RADEON X600
||||||||| Memory: 1024MB
||||||||| Free Disk Space: 58.67GB
||||||||| Optical Drive: CD/DVD
||||||||| Operating System: Microsoft Windows XP
|||||||||
||||||||| Does this help ?
|||||||||
|||||||||
|||||||||
|||||||||
||||||||| "richy rock" wrote:
|||||||||
|||||||||| Hi,
||||||||||
|||||||||| I purchased a game, Shellshock Nam 67....2nd hand.
||||||||||
|||||||||| When I tried to run the game I got the above error. Today XP thinks the game
|||||||||| is an audio CD ? What on earth is going on ?
||||||||||
|||||||||| I also tried to use the XP gaming site to check the compatability and the
|||||||||| program scanned my pc and said it couldnt complete the scan due to technical
|||||||||| difficulties..
||||||||||
|||||||||| Help ! PC is a Dell Dimension 5150C
||||||||||
|||||||||| Thanks Richard
 
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