Windows Anytime Upgrade - Home Premium to Ultimate problem

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Guest

I open up Windows Anytime in my Vista Home Premium. When it tries to connect
to the internet it gives me a message saying I need to connect...and click
retry. It never connects to the internet.

I am connected to the internet, as I am posting this message from the same
Vista machine. Anyone experience this problem?

Thanks.
 
I open up Windows Anytime in my Vista Home Premium. When it tries to connect
to the internet it gives me a message saying I need to connect...and click
retry. It never connects to the internet.

I am connected to the internet, as I am posting this message from the same
Vista machine. Anyone experience this problem?

Thanks.
Click to expand...

It may be looking for a key to unlock the Windows Anytime Update disc.
I did not have this problem. But I bought my upgrade from Microsoft
and it downloaded a key. The 1st 2 keys I downloaded from Microsoft's
Digital Locker did not work - also the email they sent did not work -
I finally downloaded another key and saved it under a different name.
Maybe you have another type of key - the 25- digit key you get on the
back of MS CDs. If so Microsoft Customer service may be able to help
you - if not you may be out of luck!
 
Not sure we have enough detail.

The process is either,
go to Digital Locker and select install license, or
download license, double-click to start, or
download and start license from the e-mail they sent.

Once the license is on your machine, no connection is required beyond that
which is normal for installation of Vista.
 
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