Windows 2003 TS first time users get blank screen

  • Thread starter Thread starter scott
  • Start date Start date
S

scott

Hi,
I have built a Windows 2003 Terminal server and all was going well
but when I went to install new users, when they logged in for the first
time they just get a blank screen with no taskbar or anything. If I
forcibly logout these connections using TSM the console itself will
eventually stop responding, but network services are still ok, and I
have to switch the server off and on.

The profile seems to be created ok, and after a restart that user can
login fine.
I successfully created a few test users when the server was first built
and before the majority of apps or MS patches were loaded, so I wonder
if that has something to do with it.

I can successfully create a users profile without problems if I add them
to the Administrators group, but obviously that is far from ideal. I
would prefer not to login as each user to get them going.

I noted the following processes are 'running' in the 'blank' desktop
sessions:

rdpclip.exe
csrss.exe
shmgrate.exe (this one looks suspect)
explorer.exe
regsvr32.exe
winlogon.exe

Any ideas guys?

Pease reply by email as well as posting.

Cheers
Scott
 
Sounds like a permission problem. Have you changed the
permissions on any files or directories that might cause
this? What does the eventlog say about this? Any errors
in there?

If all else fails, you might want to run regmon or filemon
from www.sysinternals.com to see what is going on behind
the scenes. Run that program as an admin while another
normal user tries to logon. You might see some access
denied error messages which would indicate that there are
incorrect NTFS permissions on a file or registry key.

-M
 
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