Windows 2000 secure printing

  • Thread starter Thread starter greggy
  • Start date Start date
G

greggy

Hello all,
I have a win 2k machine and have a xerox 4500 phaser printer that i
connected tru the network. The problem i am having is when i try to
secure print (hoping to use the walkup feature on this Phaser printer)
I go to properties...output option tab....
and select secure print....enter my pin and ok.....only the printer
already prints the page instead of making me go thru the walkup menu
and look for my user name and have me enter the pin so I can print. I
have other users that have the same win 2k and can secure print just
fine. It does not appear to be an Admin rights issue. I have tried to
log in as admin and myself and add the network printer and try to
secure print and I get the same results....i am wondering if there is a
service in windows that i do not have enabled? Any suggestions would be
great!!!
Thanks,
Greg
 
I doubt it is a problem with a service not starting but you should look in
the logs via Event Viewer to see if ant Event ID's are recorded at the time
of the problem particularly for errors and warnings. You may also want to
post in a printing newsgroup such as Microsoft.public.win2000.printing and
or either email Xerox support or check their website at the link below to
see if they have a FAQ on that printer . --- Steve

http://www.office.xerox.com/perl-bin/product.pl?product=4500&page=sprt
 
Back
Top