windows 2000 boot startup problem. What can I try next?

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From: jake - view profile
Date: Thurs, Jun 1 2006 3:20 am
Email: "jake" <[email protected]>
Groups: microsoft.public.win2000.general
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Apologies for the length of this post but I thought I better get down
as much info as I could remember, any ideas as to what I should try
next would be appreciated.

I have a Toshiba Satellite 4030 Laptop which was running win98. I've
had this linked to my pc with a wireless connection. The USB mouse and
the wireless adapter, which were plugged into a usb hub on the laptop,
caused problems - many crashes and unable to restart properly.


I finally decided to try win2k as a usb remedy. In haste I just loaded
the 2k disc and tried to upgrade. It turned out the BIOS needed
updating and after some problems I managed to update the BIOS.


Installation went fine, and during the process I received a message
'Setup found PnP hardware that needs updated files to work with
win2000' To the best of my knowledge, here is the list:
BDA IPS lnk
BDA MPE Filter
BDA Slip De-Framer
Logitech Quick Cam Pro 3000
Microsoft TV/Video Connection
NABTS/FEC VBI Codec
Netgear MA11 80 2.11b Wireless USB Adapter
USB Mass Storage Device
USB to IDE Adapter
World Standard Teletext Codec
Xircon Realport 2 Cardbus Ethernet 10/100


I didnt take the option to provie any files for the above and continued

with the install.The laptop had been converted to a FAT32 file system
under win98 and I took the option to convert to NTFS during the
install.


Windows 2k started fine. I was asked to provide a driver for standard
PCI graphics Adapter (VGA) which I did.


I reached the desktop and changed the screen resolution from 640/480 to

1024/768 high color (16 bit) I began to include some programs to load
at startup, firstly ZoneAlarm and then AntiVir® PersonalEdition
Classic. I could start antivir but couldnt seem to find an option to
load it at startup. Thinking that maybe I'd got a wrong or corrupt
version of antivir I uninstalled it, hoping to download another once I
got online ( there was one file in antivir quarantine:DLMCleanup.exe
-which the previous day had been detected as a trojan (falsely I think-

since its a part of an Adobe download Manager and the exact same file
had been running fine on my desktop pc and isnt detected with Macafee)


I restarted the laptop and I now have a problem starting windows. It
boots and then just before I expect the desktop to appear I get a blue
screen and error message. It restarts and goes through the same
procedure- restarting everytime. The error message is on the screen for

such a short time that it's impossible for me to read and I don't know
how to find out what it's saying.


I can start in safe mode ok but I'm stuck what to do from there. I've
tried vga mode-that doesnt help. I treid bootlogging but the
information in the resulting log file isn't of help-to me. In safe mode

I've tried reinstalling drivers for most of the devices that look sort
of important ( though I can't say I really know what I'm doing here)


Well...that's it...I'm stuck now with a constantly restarting laptop
that will only cease restarting in safe mode. Any ideas?


Regards
 
Backup your data while in safe mode then start a clean install.

To do a clean install, either boot the Windows 2000 install CD-Rom or setup
disks. The set of four install disks can be created from your Windows 2000
CD-Rom; change to the \bootdisk directory on the CD-Rom and execute
makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the
prompts.

Setup inspects your computer's hardware configuration and then begins to
install the Setup and driver files. When the Windows 2000 Professional
screen appears, press ENTER to set up Windows 2000 Professional.

Read the license agreement, and then press the F8 key to accept the terms of
the license agreement and continue the installation.

When the Windows 2000 Professional Setup screen appears, all the existing
partitions and the unpartitioned spaces are listed for each physical hard
disk. Use the ARROW keys to select the partitions Press D to delete an
existing partition, If you press D to delete an existing partition, you must
then press L (or press ENTER, and then press L if it is the System
partition) to confirm that you want to delete the partition. Repeat this
step for each of the existing partitions When all the partitions are deleted
press F3 to exit setup, (to avoid unexpected drive letter assignments with
your new install) then restart the pc then when you get to this point in
setup again select the unpartitioned space, and then press C to create a new
partition and specify the size (if required). Windows will by default use
all available space.

Be sure to apply SP4 and these two below to your new install before
connecting to any network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en

Download drivers and or bios upgrade from the manufacturer's web site before
hand.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
From: jake - view profile
Date: Thurs, Jun 1 2006 3:20 am
Email: "jake" <[email protected]>
Groups: microsoft.public.win2000.general
Not yet ratedRating:
show options


Reply | Reply to Author | Forward | Print | Individual Message | Show
original | Remove | Report Abuse | Find messages by this author


Apologies for the length of this post but I thought I better get down
as much info as I could remember, any ideas as to what I should try
next would be appreciated.

I have a Toshiba Satellite 4030 Laptop which was running win98. I've
had this linked to my pc with a wireless connection. The USB mouse and
the wireless adapter, which were plugged into a usb hub on the laptop,
caused problems - many crashes and unable to restart properly.


I finally decided to try win2k as a usb remedy. In haste I just loaded
the 2k disc and tried to upgrade. It turned out the BIOS needed
updating and after some problems I managed to update the BIOS.


Installation went fine, and during the process I received a message
'Setup found PnP hardware that needs updated files to work with
win2000' To the best of my knowledge, here is the list:
BDA IPS lnk
BDA MPE Filter
BDA Slip De-Framer
Logitech Quick Cam Pro 3000
Microsoft TV/Video Connection
NABTS/FEC VBI Codec
Netgear MA11 80 2.11b Wireless USB Adapter
USB Mass Storage Device
USB to IDE Adapter
World Standard Teletext Codec
Xircon Realport 2 Cardbus Ethernet 10/100


I didnt take the option to provie any files for the above and continued

with the install.The laptop had been converted to a FAT32 file system
under win98 and I took the option to convert to NTFS during the
install.


Windows 2k started fine. I was asked to provide a driver for standard
PCI graphics Adapter (VGA) which I did.


I reached the desktop and changed the screen resolution from 640/480 to

1024/768 high color (16 bit) I began to include some programs to load
at startup, firstly ZoneAlarm and then AntiVir® PersonalEdition
Classic. I could start antivir but couldnt seem to find an option to
load it at startup. Thinking that maybe I'd got a wrong or corrupt
version of antivir I uninstalled it, hoping to download another once I
got online ( there was one file in antivir quarantine:DLMCleanup.exe
-which the previous day had been detected as a trojan (falsely I think-

since its a part of an Adobe download Manager and the exact same file
had been running fine on my desktop pc and isnt detected with Macafee)


I restarted the laptop and I now have a problem starting windows. It
boots and then just before I expect the desktop to appear I get a blue
screen and error message. It restarts and goes through the same
procedure- restarting everytime. The error message is on the screen for

such a short time that it's impossible for me to read and I don't know
how to find out what it's saying.


I can start in safe mode ok but I'm stuck what to do from there. I've
tried vga mode-that doesnt help. I treid bootlogging but the
information in the resulting log file isn't of help-to me. In safe mode

I've tried reinstalling drivers for most of the devices that look sort
of important ( though I can't say I really know what I'm doing here)


Well...that's it...I'm stuck now with a constantly restarting laptop
that will only cease restarting in safe mode. Any ideas?


Regards
 
Dave said:
Backup your data while in safe mode then start a clean install.

To do a clean install, either boot the Windows 2000 install CD-Rom or setup
disks. The set of four install disks can be created from your Windows 2000
CD-Rom; change to the \bootdisk directory on the CD-Rom and execute
makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the
prompts.

Setup inspects your computer's hardware configuration and then begins to
install the Setup and driver files. When the Windows 2000 Professional
screen appears, press ENTER to set up Windows 2000 Professional.

Read the license agreement, and then press the F8 key to accept the termsof
the license agreement and continue the installation.

When the Windows 2000 Professional Setup screen appears, all the existing
partitions and the unpartitioned spaces are listed for each physical hard
disk. Use the ARROW keys to select the partitions Press D to delete an
existing partition, If you press D to delete an existing partition, you must
then press L (or press ENTER, and then press L if it is the System
partition) to confirm that you want to delete the partition. Repeat this
step for each of the existing partitions When all the partitions are deleted
press F3 to exit setup, (to avoid unexpected drive letter assignments with
your new install) then restart the pc then when you get to this point in
setup again select the unpartitioned space, and then press C to create a new
partition and specify the size (if required). Windows will by default use
all available space.

Be sure to apply SP4 and these two below to your new install before
connecting to any network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en

Download drivers and or bios upgrade from the manufacturer's web site before
hand.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
From: jake - view profile
Date: Thurs, Jun 1 2006 3:20 am
Email: "jake" <[email protected]>
Groups: microsoft.public.win2000.general
Not yet ratedRating:
show options


Reply | Reply to Author | Forward | Print | Individual Message | Show
original | Remove | Report Abuse | Find messages by this author


Apologies for the length of this post but I thought I better get down
as much info as I could remember, any ideas as to what I should try
next would be appreciated.

I have a Toshiba Satellite 4030 Laptop which was running win98. I've
had this linked to my pc with a wireless connection. The USB mouse and
the wireless adapter, which were plugged into a usb hub on the laptop,
caused problems - many crashes and unable to restart properly.


I finally decided to try win2k as a usb remedy. In haste I just loaded
the 2k disc and tried to upgrade. It turned out the BIOS needed
updating and after some problems I managed to update the BIOS.


Installation went fine, and during the process I received a message
'Setup found PnP hardware that needs updated files to work with
win2000' To the best of my knowledge, here is the list:
BDA IPS lnk
BDA MPE Filter
BDA Slip De-Framer
Logitech Quick Cam Pro 3000
Microsoft TV/Video Connection
NABTS/FEC VBI Codec
Netgear MA11 80 2.11b Wireless USB Adapter
USB Mass Storage Device
USB to IDE Adapter
World Standard Teletext Codec
Xircon Realport 2 Cardbus Ethernet 10/100


I didnt take the option to provie any files for the above and continued

with the install.The laptop had been converted to a FAT32 file system
under win98 and I took the option to convert to NTFS during the
install.


Windows 2k started fine. I was asked to provide a driver for standard
PCI graphics Adapter (VGA) which I did.


I reached the desktop and changed the screen resolution from 640/480 to

1024/768 high color (16 bit) I began to include some programs to load
at startup, firstly ZoneAlarm and then AntiVir® PersonalEdition
Classic. I could start antivir but couldnt seem to find an option to
load it at startup. Thinking that maybe I'd got a wrong or corrupt
version of antivir I uninstalled it, hoping to download another once I
got online ( there was one file in antivir quarantine:DLMCleanup.exe
-which the previous day had been detected as a trojan (falsely I think-

since its a part of an Adobe download Manager and the exact same file
had been running fine on my desktop pc and isnt detected with Macafee)


I restarted the laptop and I now have a problem starting windows. It
boots and then just before I expect the desktop to appear I get a blue
screen and error message. It restarts and goes through the same
procedure- restarting everytime. The error message is on the screen for

such a short time that it's impossible for me to read and I don't know
how to find out what it's saying.


I can start in safe mode ok but I'm stuck what to do from there. I've
tried vga mode-that doesnt help. I treid bootlogging but the
information in the resulting log file isn't of help-to me. In safe mode

I've tried reinstalling drivers for most of the devices that look sort
of important ( though I can't say I really know what I'm doing here)


Well...that's it...I'm stuck now with a constantly restarting laptop
that will only cease restarting in safe mode. Any ideas?


Regards
Click to expand...

Thanks very much for the reply and the useful links. I shall be trying
a clean install of win2k.
 
You're welcome.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
Thanks very much for the reply and the useful links. I shall be trying
a clean install of win2k.
 
Dave said:
You're welcome.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
Thanks very much for the reply and the useful links. I shall be trying
a clean install of win2k.
Click to expand...

I've found the video drivers on driverguide and I've got a BIOS upgrade
on floppy.I'm not sure if I need any other Toshiba specific drivers.
I've also found Windows 2000 Service Packs 1,2,3,4 on CD. Also got
macafee and zonelarm setups.I've deleted everything from the HD and I'm
just trying a full installation of win2k on a 2GB partition. Fingers
Crossed here.
 
If I were you I would stick to official Toshiba drivers, laptops can be
pretty finicky with their drivers! Only if the drivers are unavailable
from Toshiba should you consider a third party source. Did you try:
http://pcsupport.toshiba.com/ ?

Also, when you install Windows 2000 disconnect ALL unnecessary devices
from the computer, only install these after Windows is properly
installed. These extra devices can cause problems so eliminate them
from the start as potential troublemakers, don't have webcams, printers,
external USB devices, wireless devices etc, hooked on to the computer
when you install the operating system.

John
Dave Patrick wrote:

You're welcome.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
Thanks very much for the reply and the useful links. I shall be trying
a clean install of win2k.
Click to expand...


I've found the video drivers on driverguide and I've got a BIOS upgrade
on floppy.I'm not sure if I need any other Toshiba specific drivers.
I've also found Windows 2000 Service Packs 1,2,3,4 on CD. Also got
macafee and zonelarm setups.I've deleted everything from the HD and I'm
just trying a full installation of win2k on a 2GB partition. Fingers
Crossed here.
Click to expand...
 
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