In
Jackie said:
We have Windows XP and cannot download email attachments
that were created in Windows 2000. How can we fix this?
What operating system they were created in is irrelevant. What
does "cannot download" mean? What E-mail program are you using?
How are you trying? What happens when you try? If you get an
error message, please quote it verbatim.
If you're using Outlook Express and you get a message that
Outlook Express has removed access to the foolowing unsafe
attachments..., read my following standard reply:
Starting with SP1, Outlook Express does this by default, for any
file type which *can* contain a virus. It's not a virus checker,
doesn't actually check the attachments, and this doesn't mean
that there actually is a virus there.
Such attachments *are* very risky. You often see advice not to
open attachments from people you don't know. I think that that's
one of the most dangerous pieces of advice you see around,
because it implies that it's safe to do the opposite--open
attachments from friends and relatives. But many viruses spread
by sending themselves to everyone in the infected party's address
book, so attachments received from friends are perhaps the *most*
risky to open.
Personally I think what Outlook Express does is good; I never
open executable attachments at all, except from a *very* few
trusted sources, and then only when I'm expecting them. But if
you want to remove this safeguard, it's easy to do so: go to
Tools | Options, and on the security tab, uncheck "Do not allow
attachments..."