windowa update problem

  • Thread starter Thread starter batugajah
  • Start date Start date
B

batugajah

I have a problem with this particular windows update that the update icon
still remains at the starup task bar n shutdown window even after i updated
it.Can anyone help me on how 2 remove this.Thanks in advance n appreciate any
help rendered.
 
batugajah said:
I have a problem with this particular windows update that the update icon
still remains at the starup task bar n shutdown window even after i
updated
it. Can anyone help me on how 2 remove this.Thanks in advance n
appreciate any
help rendered.
Click to expand...

With _what_ particular Windows Update?
(KB######???)

Also - I am assuming Windows XP (given where you have chosen to post) - but
what version and what service pack level? (Windows XP Home Edition, Windows
XP Professional Edition, Windows XP Tablet PC Edition, Windows XP Media
Center Edition or Windows XP Professional x64 Edition? Service Pack 1a,
Service Pack 2 or Service Pack 3?)
 
Thanks 4 the quick reply I am using XP home SP3 n the update is a security
update 4 XML core services 4.0 service pack 2 (KB954430).Thank u if u can
help me
 
Hi there, please read the known issues here:
http://support.microsoft.com/kb/954430

If appropriate either manually install the update or seek assistance from MS
regarding the update.

"To work around this problem, manually install the security update from the
Microsoft Download Center, and then click Ignore when the error message is
displayed. To confirm that the installation was successful, verify that the
version of the Msxml4.dll file in the %SystemRoot%\System32 folder is
4.20.9848.0."

"How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local Microsoft
subsidiary for support issues with security updates, visit the Microsoft
International Support Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4
North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by visiting
the following Microsoft Web site:
http://support.microsoft.com/oas/default.aspx?&prid=7552
For enterprise customers, support for security updates is available through
your usual support contacts. "
 
Thank u TauArian n Shenan I've contacted MS support n solved the
problems.It's good 2 know there r people out there r willing 2 help.Thanks
again.
 
Jim said:
English style not text style please .
Click to expand...

Yes, totally agree with the sentiment - but it's nice that batugajah
bothered posting back with the outcome and thanks. So much technical advice
from so many folk in these groups goes completely unresponded-to.

<snip>
 
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