Window Update Fails to Install KB38979

  • Thread starter Thread starter George
  • Start date Start date
G

George

Window's Update has repeatedly (4 times so far) failed to install
KB938979. I observed the installation and notice something unusual.
As normal, the computer restarts to apply the patch and displays
message "Applying Updates" during startup. However, it then reboots
and displays the message again. It completes the second startup.
Checking the Windows Update History shows that the update has failed
with an 8007002 error.

The trouble shooting step for an 8007002 error is to delete the
temporary update files that Windows uses to identify updates which are
located in C:/Windows/ SoftwareDistribution/ DataStore and then try
the update again. I did this and it still fails.

For now, I hid the KB938979 update so that it doesn't keep trying to
install. My computer (home build with Vista Home Premium) is running
fine. Does anyone have any comments or suggestions? Is anyone else
having this problem?

George
 
George

You might want to post this message in the microsoft.public.windowsupdate
newsgroup. The experts there will be aware of problems with the current
batch of updates.
 
Thanks! I do so.

George

George

You might want to post this message in the microsoft.public.windowsupdate
newsgroup. The experts there will be aware of problems with the current
batch of updates.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User









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