Window update disabled

  • Thread starter Thread starter Cathy
  • Start date Start date
C

Cathy

My problem is with the automatic windows update setting. After dealing with
adware, spyware and virus problems my windows update is stuck on disable.
We've manually tried and also tried from the MS website but it still clicks
back to disable. I brought the computer to a tech and he had no luck either.
I'm at a lose as what to what to do. Any suggestions?
 
Try here first:
http://v4.windowsupdate.microsoft.com/troubleshoot/

If not, then please repost in the update group. Microsoft personnel
are there to help solve update problems.
(They may be swamped, so please be patient)

Server: msnews.microsoft.com
Newsgroup: microsoft.public.windowsupdate
or try this URL
news://msnews.microsoft.com/microsoft.public.windowsupdate

....Alan
 
One of these settings may be in effect.

Hive: HKEY_CURRENT_USER
Key: Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate
Name: DisableWindowsUpdateAccess
Type: REG_DWORD
Value: 1

Equivalent is
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
DWORD value NoWindowsUpdate = 1
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Mark L. Ferguson
..
 
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