Deb said:
I'm not sure if this is the right forum, but I am experiencing " jumping"
whenever I open a window when I'm on line... or trying to access another URL.
Is it my monitor? My Mouse? Something else? My desktop remains static so I
dont think it's the monitor.
Any help or suggestions would be appreciated.
thanks
Hi Deb,
Can you please Explain further what you mean by "Jumping"?, do you mean
another window jump and open over the recent one or the Window shake a little
when you perform these operations?.
It could be because a malware or a BHO installed on your Browser causing
this to happen. So, try to Disable the Plug-ins and then renable them
one-by-one as instructed on the link below.
For more cleaning steps Try this:
Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
After the scan run disk clean-up on your drive .
HTH.
nass
