WIN2K WinModem Won't Disconnect!

  • Thread starter Thread starter Michelle
  • Start date Start date
M

Michelle

I have been setting up a new computer, it has Windows 2000, apparently
Version 5.0 (Build 2195). A friend installed Windows, but I could
have. I have not yet applied upgrades and patches, though will be
doing so soon.

I have installed my modem's software & drivers wth the CD provided. It
is an Actiontec V.92 PCI Pro Modem. This is a WinModem. The modem
dials and connects perfectly. The problem is, it will not disconnect!
If I right click on the modem, and hit disconnect, nothing happens. I
get the same results whether I do so on the icon down by the clock
(forget what that area is called), or if I hit "disconnect" under
modem properties. Apparently, the only way I can disconnect the modem
is to unplug it!

Can anyone provide a solution?

Thanks....

Michelle
 
Feels like a Driver problem...

I would recommend that you install SP-3 for the OS and
then update all the OS with all security and critical
updates from Microsofts website. Actually, before doing
security and critical updates from Microsofts
website...update Internet Explorer to 6.0 SP1.

Once all the updates have been applied, I would "BET" that
during the update process from MS...you will have a modem
driver update to install. This should solve your problem.

Hope this helps...
 
Michelle said:
I have installed my modem's software & drivers wth the CD provided. It
is an Actiontec V.92 PCI Pro Modem. This is a WinModem. The modem
dials and connects perfectly. The problem is, it will not disconnect!
If I right click on the modem, and hit disconnect, nothing happens. I
get the same results whether I do so on the icon down by the clock
(forget what that area is called), or if I hit "disconnect" under
modem properties. Apparently, the only way I can disconnect the modem
is to unplug it!
Click to expand...

I have two friends with the same problem. Seems quite common....


--
Josef Garvi

"Reversing desertification through drought tolerant trees"
http://www.eden-foundation.org/

new income - better environment - more food - less poverty
 
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