Win2K can't get out to Internet ... sort of

  • Thread starter Thread starter JMF
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J

JMF

I have a mysterious problem: Two XP machines and one Win2k Pro machine on a
home network. Goes through a router.

The Win2K machine works fine through the home network - everybody can see
each other, share folders, etc.

But Internet Explorer can't get out to the Internet.

I turned off my firewall so it's not that.

Now, here is the interesting part: I tried eMule, one of those peer to peer
programs, to see if it could get out: it DOES get out and connect.

So that kills a lot of theories.

Actually, IE simply says it can't find the website. Firefox says the same.
I'm wondering if it isn't linked somehow with DNS. Yet I have the same DNS
settings as on the third machine, which gets out fine.

Any ideas about where I might look for a clue? Some setting I've overlooked?

Thanks,

John
 
JMF said:
I have a mysterious problem: Two XP machines and one Win2k Pro machine on a
home network. Goes through a router.

The Win2K machine works fine through the home network - everybody can see
each other, share folders, etc.

But Internet Explorer can't get out to the Internet.

I turned off my firewall so it's not that.

Now, here is the interesting part: I tried eMule, one of those peer to
peer programs, to see if it could get out: it DOES get out and connect.

So that kills a lot of theories.

Actually, IE simply says it can't find the website. Firefox says the same.
I'm wondering if it isn't linked somehow with DNS. Yet I have the same DNS
settings as on the third machine, which gets out fine.

Any ideas about where I might look for a clue? Some setting I've
overlooked?

Thanks,

John
Click to expand...

Let's have a look at your complete IP settings as generated by the
command
ipconfig /all

You should also try to ping www.google.com, both by name and
by IP address, and report the result.
 
Pegasus (MVP) said:
Let's have a look at your complete IP settings as generated by the
command
ipconfig /all

You should also try to ping www.google.com, both by name and
by IP address, and report the result.
Click to expand...

First of all, thanks a million for doing this. Much appreciated.

Here are the results of ipconfig /all



Windows 2000 IP Configuration



Host Name . . . . . . . . . . . . : JFAVARO
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No


Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810X Family Fast
Ethernet NIC
Physical Address. . . . . . . . . : 00-D0-59-56-BA-C8

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.0.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 212.216.112.112
212.216.172.62

I must say, they are pretty much identical to the results I get from an
ipconfig on the other machine, the XP laptop, so it's hard to see what's
different there.

Now, to the pinging of Google: from the working XP laptop, I pinged Google
and got its IP address. Then I brought up the browser on the Win2K machine,
put in the IP address, and sent it off.

Google came right up.

But, for example, as soon as I clicked, say, "Sign in" on the Google page, I
got the "page not found" again.

So that seems (to my inexpert eyes) to indicate that somehow, some way, the
DNS situation isn't working - it can't look up URLs. But I just can't see
anything that's blocking it from doing that.

Thanks again,

John
 
JMF said:
First of all, thanks a million for doing this. Much appreciated.

Here are the results of ipconfig /all

Windows 2000 IP Configuration
Host Name . . . . . . . . . . . . : JFAVARO
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810X Family Fast
Ethernet NIC
Physical Address. . . . . . . . . : 00-D0-59-56-BA-C8
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 212.216.112.112
212.216.172.62

I must say, they are pretty much identical to the results I get from an
ipconfig on the other machine, the XP laptop, so it's hard to see what's
different there.

Now, to the pinging of Google: from the working XP laptop, I pinged Google
and got its IP address. Then I brought up the browser on the Win2K
machine, put in the IP address, and sent it off.

Google came right up.

But, for example, as soon as I clicked, say, "Sign in" on the Google page,
I got the "page not found" again.

So that seems (to my inexpert eyes) to indicate that somehow, some way,
the DNS situation isn't working - it can't look up URLs. But I just can't
see anything that's blocking it from doing that.

Thanks again,

John
Click to expand...

I assume that your laptop works fine and that the desktop has
problems.

The usual DNS settings would have your router's IP address as
the primary DNS, hence something like this:

DNS Servers . . . . . . . . . . . : 192.168.0.1
212.216.112.112
212.216.172.62

In my first reply I suggested that you should ping Google from the
desktop, both by name and by IP address. I could not see the result
of this test in your reply.

Lastly: You should repeat these tests after booting up in "Safe Mode
with Networking".
 
Pegasus (MVP) said:
I assume that your laptop works fine and that the desktop has
problems.

The usual DNS settings would have your router's IP address as
the primary DNS, hence something like this:

DNS Servers . . . . . . . . . . . : 192.168.0.1
212.216.112.112
212.216.172.62
Click to expand...

You just solved the problem. I put the router's IP address first, and ...
now it works.

THANKS!!!!

Now I wonder why the other machine works okay *without* having the router IP
address first. But for now, THANKS AGAIN!!!

John
 
The usual DNS settings would have your router's IP address as
You just solved the problem. I put the router's IP address first, and ...
now it works.

THANKS!!!!

Now I wonder why the other machine works okay *without* having the router
IP address first. But for now, THANKS AGAIN!!!

John
Click to expand...

Thanks for the feedback. The other machine may work because of
some address caching - who knows?
 
Pegasus (MVP) said:
Thanks for the feedback. The other machine may work because of
some address caching - who knows?
Click to expand...

Could be - it's a different operating system, different driver for the
network, different ... etc.

Once again, many thanks.

John
 
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