M
Mike
Hi all,
We are experiencing problems with slow to respond TS sessions and slow
or unresponsive logons and/or administrative TS tool connections (e.g.
monitoring software).
Hopefully others might reveal something obvious that we may be
missing. Also, please bear with me as I have a loose understanding of
the problem and also a loose handle on the troubleshooting process
that has occurred thus far, so much of my knowledge is second hand
thus far.
According to our systems guys, we have applied a couple of hotfixes
already, which haven't appeared to fix the problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;821467
http://support.microsoft.com/default.aspx?scid=kb;en-us;832971
I found one other problem that seems to fit our client's reports,
however, the hotfix applies only to NT4 or Windows 2000, not Windows
2003. So far all I have received from Microsoft through our systems
guys is a reassurance that this is how Microsoft controls its
maintenance cycle. I happen to think it is possible that the stated
hotfix might not have made it into the Windows 2003 release cycle.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829485
Have others experienced similar problems? The third hotfix above still
seems like a valid opportunity given the stated problem, however, we
have not gotten a positive acknowledgement from Microsoft support that
it is. This is second hand knowledge to me so hopefully it is
accurate. Also, that there are at least three KB articles related to
the problem is equally discouraging. This tells me Microsoft
themselves don't necessarily know what the problem is. What is
encouraging is that there appear to have been at least as many
attempts to correct for the snafu.
Another curious anecdote is that the problem is appearing more
pronounced for one of our clients in particular. Other of our clients
are either not having the same issues or the issue is less pronounced.
Similarly, we have experienced the same issues internally, also less
pronounced.
My professional opinion is that we are in need of ammunition to
present to Microsoft to get some momentum going and straight answers
in the meantime. This is a biased opinion for the moment, so I am
interested in hearing other's stories.
Best regards,
Michael
We are experiencing problems with slow to respond TS sessions and slow
or unresponsive logons and/or administrative TS tool connections (e.g.
monitoring software).
Hopefully others might reveal something obvious that we may be
missing. Also, please bear with me as I have a loose understanding of
the problem and also a loose handle on the troubleshooting process
that has occurred thus far, so much of my knowledge is second hand
thus far.
According to our systems guys, we have applied a couple of hotfixes
already, which haven't appeared to fix the problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;821467
http://support.microsoft.com/default.aspx?scid=kb;en-us;832971
I found one other problem that seems to fit our client's reports,
however, the hotfix applies only to NT4 or Windows 2000, not Windows
2003. So far all I have received from Microsoft through our systems
guys is a reassurance that this is how Microsoft controls its
maintenance cycle. I happen to think it is possible that the stated
hotfix might not have made it into the Windows 2003 release cycle.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829485
Have others experienced similar problems? The third hotfix above still
seems like a valid opportunity given the stated problem, however, we
have not gotten a positive acknowledgement from Microsoft support that
it is. This is second hand knowledge to me so hopefully it is
accurate. Also, that there are at least three KB articles related to
the problem is equally discouraging. This tells me Microsoft
themselves don't necessarily know what the problem is. What is
encouraging is that there appear to have been at least as many
attempts to correct for the snafu.
Another curious anecdote is that the problem is appearing more
pronounced for one of our clients in particular. Other of our clients
are either not having the same issues or the issue is less pronounced.
Similarly, we have experienced the same issues internally, also less
pronounced.
My professional opinion is that we are in need of ammunition to
present to Microsoft to get some momentum going and straight answers
in the meantime. This is a biased opinion for the moment, so I am
interested in hearing other's stories.
Best regards,
Michael