G
Guest
Recently, I have encountered 2 computers with similar problems.
PC 1: Local build, Win XP Home SP2; customer has Win XP SP1a CD, authentic
Microsoft. PC built & OS loaded Jan 2004.
I can run sfc /scannow, but I am unable to run IE.inf & IEFix. I am asked
for the Win XP SP2 CD. I have used the authentic Microsoft Win XP SP2 update
disk that I received from Microsoft, but the repair programs ask for
iexplore.exe on the Win XP SP2 CD, but I can't find the file. I have tried to
point the repair utilities to c:\windows\servicepackfiles\i386 and
c:\windows\$ntservicepackuninstall$, as well as c:\program files\internet
explorer.
PC 2: Compaq Presario SR1030N, Win XP Home SP2. Customer has no CDs. PC
purchased April 2004. Owner uncertain how PC was upgraded to XP SP2.
I can not run sfc /scannow. I can not fix IE, as described above.
I am hoping for solutions other than:
1. go out and buy a Win XP Home SP2 CD;
2. re-format, re-install for PC 1; run OEM system recovery for PC 2.
Thanks for your thoughtful replies.
PC 1: Local build, Win XP Home SP2; customer has Win XP SP1a CD, authentic
Microsoft. PC built & OS loaded Jan 2004.
I can run sfc /scannow, but I am unable to run IE.inf & IEFix. I am asked
for the Win XP SP2 CD. I have used the authentic Microsoft Win XP SP2 update
disk that I received from Microsoft, but the repair programs ask for
iexplore.exe on the Win XP SP2 CD, but I can't find the file. I have tried to
point the repair utilities to c:\windows\servicepackfiles\i386 and
c:\windows\$ntservicepackuninstall$, as well as c:\program files\internet
explorer.
PC 2: Compaq Presario SR1030N, Win XP Home SP2. Customer has no CDs. PC
purchased April 2004. Owner uncertain how PC was upgraded to XP SP2.
I can not run sfc /scannow. I can not fix IE, as described above.
I am hoping for solutions other than:
1. go out and buy a Win XP Home SP2 CD;
2. re-format, re-install for PC 1; run OEM system recovery for PC 2.
Thanks for your thoughtful replies.