G
Guest
I think I have an old version of MS Windows XP Pro, from 2003. It recently
malfunctioned, and my computer will not start up (It would get past the
windows "loading" page, the screen would turn black, and then it would
automatically restart), so now I am attempting a repair installation. The
system has deleted previous files, copied all the temporary files, and
restarted itself. Then I get the "The file 'asms' is required..." error
message. I have found plenty of resources that all point to the article on
this in the knowledge base, but that page does not contain any information on
what to do if you are NOT upgrading from a previous installation of Microsoft
Windows (Yes, I have an NTFS file system). I have found that an "upgrade" is
the same as a repair installation, but the KB page also states the phrase
"earlier version of windows," leading me to believe that "upgrade" actually
DOES mean what I previously thought it did. So my question: Do I just delete
the registry keys like it says to, or is there another procedure? If there is
another procedure, what do I do?
malfunctioned, and my computer will not start up (It would get past the
windows "loading" page, the screen would turn black, and then it would
automatically restart), so now I am attempting a repair installation. The
system has deleted previous files, copied all the temporary files, and
restarted itself. Then I get the "The file 'asms' is required..." error
message. I have found plenty of resources that all point to the article on
this in the knowledge base, but that page does not contain any information on
what to do if you are NOT upgrading from a previous installation of Microsoft
Windows (Yes, I have an NTFS file system). I have found that an "upgrade" is
the same as a repair installation, but the KB page also states the phrase
"earlier version of windows," leading me to believe that "upgrade" actually
DOES mean what I previously thought it did. So my question: Do I just delete
the registry keys like it says to, or is there another procedure? If there is
another procedure, what do I do?