Win Xp Pro freezes

[Mike]

I'm stumped....
New motherboard Biostar M7VIW
Processor AMD 1800 XP
512 MT RAM PC133
20GIG HDD
Nvidia Gforce 32RAM
HP CD burner
running XP PRO on fresh clean 20GIG HDD install
Computer freezes once in awhile.
It's not program particular,
Sometimes just sitting their doing nothing will cause freeze.
Running Norton Firewall and Antivirus in background, no file sharing.
Started about 2 days after install.
Reinstalling wont help.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

First, be sure your antivirus software has the latest definitions and run a
virus scan.

Second, download, install and run Ad Aware:
www.lavasoftusa.com
Note: you should always be well backed up before running an application of
this type.

If your system is clear of viruses, open Control Panel, open System, go to
the Advanced tab, click Settings under Startup and Recovery, remove the
check from "Automatically Restart" under System Failure. This will cause
the system to blue screen instead of restarting on errors and the
information on the blue screen may give a clue as to the source of the
issue.

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.

 

[Mike]

been their, done that. plus, computer was locking up before computer even
got a chance to connect to internet.
would Service pack 1 have anyhing to do with it?

 

[Nick Burns]

Have you monitored you CPU temp...?

been their, done that. plus, computer was locking up before computer even
got a chance to connect to internet.
would Service pack 1 have anyhing to do with it?


run

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

"Would Service pack 1 have anything to do with it?"


Yes, if you didn't check for updated drivers, if you didn't make sure that
your antivirus and firewall were updated for SP1 and if you didn't make sure
that any burning software on your system was also updated as all such
software could have been effected by installing SP1.

You're having freezes and you found no errors in the Event Viewer?