Win XP Pro: deleting always-open files

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Foon

Folks,

Below is a response I received from Symantec regarding some files I can't delete. My question to this NG follows their msg.

~~~~~~~~~~~~~~~~~~
Hello,

Thank you for contacting Symantec Online Technical Support.
There are ten (10) Internet cache "files" which neither Cleansweep nor any manual methods can delete.
Click to expand...

A corrupt Internet Explorer index file usually causes this issue.

Also, please be informed that there is no method for restarting Windows NT/2000/XP to a DOS command line, this situation is more complex for those operating systems. Without the ability to start in DOS, the operating system maintains the file in an "open" state, preventing its deletion. For this reason, contact Microsoft customer support for assistance in removing the Index.dat file in Windows 2000, Windows NT, and Windows XP.

I suggest that you follow link to the document, which will help you in resolving the issue:

Title: 'Fast & Safe Cleanup still shows Internet History after cleaning'
Document ID: 1999102516453428
Web URL: http://service1.symantec.com/Support/cleansweep.nsf/docid/1999102516453428
Click to expand...

Please let us know if we can be of any further assistance.

Regards,
Harsha H.S.
Symantec Authorized Technical Support
~~~~~~~~~~~~~~~~~~~~

Now, the problem I'm having has changed in magnitude (not just 10 files and not in the same location), and Symantec only referred to history files and not general "Temporary Internet Files" (other than cookies). But their point about not being able to delete certain files under Windows XP is an extremely interesting and cogent one.

How is this feat accomplished when even a .bat file run before Windows is loaded doesn't do the trick?

Any and all advice and/or explanations is/are very welcome!

Thanks mucho,
- Foon, Phoenix
 
Logon as Administrator and delete Temporary Internet Files for your User in
Documents and Settings.

I think you will have to set Windows Explorer to show hidden files and
folders.

--
Frank Saunders MS-MVP, IE/OE
Please Reply to Newsgroup; Please no email.
www.fjsmjs.com


Folks,

Below is a response I received from Symantec regarding some files I can't
delete. My question to this NG follows their msg.

~~~~~~~~~~~~~~~~~~
Hello,

Thank you for contacting Symantec Online Technical Support.
There are ten (10) Internet cache "files" which neither Cleansweep nor any
Click to expand...
manual methods can delete.

A corrupt Internet Explorer index file usually causes this issue.

Also, please be informed that there is no method for restarting Windows
NT/2000/XP to a DOS command line, this situation is more complex for those
operating systems. Without the ability to start in DOS, the operating system
maintains the file in an "open" state, preventing its deletion. For this
reason, contact Microsoft customer support for assistance in removing the
Index.dat file in Windows 2000, Windows NT, and Windows XP.

I suggest that you follow link to the document, which will help you in
resolving the issue:

Title: 'Fast & Safe Cleanup still shows Internet History after cleaning'
Document ID: 1999102516453428
Web URL:
Click to expand...
http://service1.symantec.com/Support/cleansweep.nsf/docid/1999102516453428

Please let us know if we can be of any further assistance.

Regards,
Harsha H.S.
Symantec Authorized Technical Support
~~~~~~~~~~~~~~~~~~~~

Now, the problem I'm having has changed in magnitude (not just 10 files
and not in the same location), and Symantec only referred to history files
and not general "Temporary Internet Files" (other than cookies). But their
point about not being able to delete certain files under Windows XP is an
extremely interesting and cogent one.

How is this feat accomplished when even a .bat file run before Windows is
loaded doesn't do the trick?

Any and all advice and/or explanations is/are very welcome!

Thanks mucho,
- Foon, Phoenix
 
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