Win XP Home w/ SP1 Home Network Firewall Trouble

  • Thread starter Thread starter Jerry Mc
  • Start date Start date
J

Jerry Mc

Although my Home Network and printer sharing still work fine through a
crossover cable, the following occurs:

Somehow my Windows XP Firewall checkbox on my Host computer got unselected
in my Internet Connection. When I reselect it and click OK, an error message
appears that says "An error occurred while ICS was being enabled. The
dependency service or group failed to start." In my battles to setup or
resetup my Home Network, I see this message all the time including when
using the Network Setup Wizard. Following the advise of "Help and Support" I
listed all the services and found that all required services were indeed
checked in their respective checkboxes. HOWEVER, two of the services
indicated that they are "stopped". One is the "Application Gateway Service"
and the other is the "Remote Access Auto Connection Manager". Maybe this is
why I get the above error message twice each time???
Hmmmmmmmm.

1. How do you get the 2 services restarted?
2. Do they NEED to be running all the time?
3. Could this be why I receive the recurring error message(s)?

When I ran Network Diagnostics a few days ago, everything except Outlook
Express PASSED (probably because I am not using OE now).

When I ran Network Diag yesterday & today it shows that EVERYTHING FAILED
with WMI Failure yet the Home Net & printer sharing ARE WORKING! EH?

Everything net-wise on the Client computer (Win 98se) works fine including
the shared printer.

Can anyone assist on this one?
 
Yes, Remote Access Connection Manager shows it's running. Remote Access
Auto Connection Manager shows stopped.
 
And what happens if you try and start the Application Layer Gateway service?
How about the Network Location Awareness service?
 
I've tried Right-Clicking (Shows no context menu) and double clicking
(nothing happens) the listed stopped services in System Config/Services.
In question one of my original post I asked how do I get the stopped
services running and I still don't know how to do that.

Network Location Awareness shows it's already running.
 
Wait a minute....I GOT IT! You sparked my further interest with the
mention of starting the services. I went to Help & Support and did a
search on "starting services" and found "starting SNMP services". With a
trip to the Safe Mode & signing on as Administrator I was able to give
my normal Username permission for the Auto Start of Application Layer
Gateway Service (I don't remember what the owner was before then). The
other service accepted my selection of Automatic from the normal XP mode
and signing on with my usual Username. ICF is now running OK. Thanks a
bunch for your assistance, Ken. Hopefully I learned something. I don't
know how all of this got so out-of-whack??!!.......Jerry
 
Well if it's working, then that's something. You now have a fairly unusual
config, but maybe that doesn't matter. You can start services from the
command prompt "net start alg" or "net start nla". Here is the proper
config for both services if you ever need to put them back.

E:\WINDOWS\system32>sc qc alg
[SC] GetServiceConfig SUCCESS
SERVICE_NAME: alg
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : E:\WINDOWS\System32\alg.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Application Layer Gateway Service
DEPENDENCIES :
SERVICE_START_NAME : NT AUTHORITY\LocalService
E:\WINDOWS\system32>sc qc nla
[SC] GetServiceConfig SUCCESS
SERVICE_NAME: nla
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : E:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Location Awareness (NLA)
DEPENDENCIES : Tcpip
: Afd
SERVICE_START_NAME : LocalSystem
 
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