Brett
The important thing to do is to install User Profile Hive Cleanup
Service. The Read Me notes are included in my post for those who like to
know more about the software being recommended. It is not essential
reading. The software can cure problems but it is not a cure all. It is
a place to start.
After installing the User Profile Hive Cleanup Service if you still have
problems look in the System and Application logs of Event Viewer and
post copies of any Error or Warning Report appearing after an attempt to
restart. Please note all Reports have a date and time to help you relate
to what has happened on screen previously.
You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.
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Hope this helps.
Gerry
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FCA
Stourport, England
Enquire, plan and execute
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