lwestatbus said:
For about a month my WinXP has begun hanging after a logoff and a logon. It
doesn't matter whether I am changing users or logging the same user back on.
When logging on a second time Win appears to start normally but, no matter
how long I wait, I cannot get any part of the screen to respond to the mouse.
I cannot select an icon on the desktop, can't right-click an icon for the
context menu, and can't get to any resources through the start ment. I can
Alt-Ctrl-Del to bring up this menu and can select Task Manager but I then get
a blank screen with no TM and no way to get the menu back. I have had to
start selecting Restart to switch users.
Any ideas as to what may be causing this or how to find our what is going on?
Did you run the system file checker to repair corrupt/damaged core system
file?
System File Checker (SFC) can run from the run command:
sfc /scannow
User Profile Hive Cleanup Service
http://www.microsoft.com/DOWNLOADS/...6D-8912-4E18-B570-42470E2F3582&displaylang=en
Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315
Run a thorough scan by doing the following steps:
Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Click [OK] to close the IE properties window.
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
HTH,
nass
