-----Original Message-----
Thanks for your responses. What would you recommend if
the client no longer has access to the administrator user
name and password?
You have to login as an administrator to make any changes to
workstation membership or identity.
Windows XP is supposedly secure, which means without the userid /
password you won't be able to get access. Fortunately, you are not
alone, and there are password retrieval programs available.
From <
http://download.com.com>, search on "lost password", and a few
possibilities come up. Most are identified as password recovery for
various Windows applications, but a few appear to be operating system
password recovery programs.
Also, from an article originally posted on
microsoft.public.windowsxp.security_admin:
Because of the security features built into Windows XP, it is
virtually impossible to get back into the system without a valid
password. You have several options to try and get around this
problem.
If you have access to another user account with administrator rights,
you can use that account to change the password of the account that is
locked out. You can also use the default Administrator account that
is built into Windows XP.
First you need to boot the system into Safe Mode:
1. Restart your system.
2. When you see the initial startup screen, press the ( F8 ) key about
3 times a second.
3. You should get the Windows startup menu. Use the (Up or Down) arrow
keys to highlight (SafeMode)
4. Press (Enter) on (Safe Mode), then press (Enter) on (Windows XP).
5. The system should boot to Safe Mode.
Once you are at the Account Log on Screen, click on the icon for the
user account with administrator rights, or click on the icon for the
administrators account.
Note: For Home the Administrator account isn't normally shown & in
Safe Mode you have to press Ctrl+Alt+Delete keys twice to show.
For PRO you can do this in normal mode.
When the system has booted to the desktop, use the following steps to
change the accounts password:
1. Click Start, Control Panel, Administrative Tools.
2. Click Computer Management.
3. Double click Local Users and Groups, double click the folder Users.
4. Right click on the account name that is locked out, and click on
Set Password.
5. You may get a warning message about changing the password, simply
click proceed.
6. Leave the New Password box blank, also leave the Confirm Password
box blank.
7. Click OK, and OK again.
8. Then close all Windows, reboot the system and try to log in.
There are also applications that can recover the password for you.
The following companies provide these applications at a cost:
iOpus® Password Recovery XP:
http://www.iopus.com/password_recovery.htm
LostPassword.com :
http://www.lostpassword.com/
Asterisk Password Recovery XP v1.89 :
http://www.fadsoft.com/password_recovery.htm
Windows XP / 2000 / NT Key:
http://www.lostpassword.com/windows-xp-2000-nt.htm
If the above information does not help in recovering the password, the
only option left is to format the hard drive then reinstall Windows
and the system software.
Perhaps the following articles can help:
How to Log On to Windows XP If You Forget Your Password or Your
Password Expires
http://support.microsoft.com/default.aspx?scid=kb;en- us;321305
Administrator and User Passwords in Windows XP
http://www2.cajun.net/~theriots/xpsitefolder/win_xp_passw ords.htm
[Courtesy of Kelly Theriot, MS-MVP]
Ultimate Password Recovery Guide
http://www.techtv.com/screensavers/answerstips/story/0,24 330,3504258,00.html
Cheers,
Chuck
I hate spam - PLEASE get rid of the spam before emailing me!
Paranoia comes from experience - and is not necessarily a bad thing.
.