Win Updates MS04-028

R

R B

KB885884 Office XP not installed on this system

win update keeps prompting to install this update. MS04-028 for Office XP on
win XP SP2. My concern is that I do not have Office XP on this system. I am
still using Office 2000. I tried to use Outlook 2002 for a brief time only
to find that it had a conflict with Word 2000. I removed Outlook 2002 and
Office 2000 then reinstalled the 2000 version. having read MS04-028 it does
not specify Office 2000 as affected. Any suggestions?
 
C

CS

KB885884 Office XP not installed on this system

win update keeps prompting to install this update. MS04-028 for Office XP on
win XP SP2. My concern is that I do not have Office XP on this system. I am
still using Office 2000. I tried to use Outlook 2002 for a brief time only
to find that it had a conflict with Word 2000. I removed Outlook 2002 and
Office 2000 then reinstalled the 2000 version. having read MS04-028 it does
not specify Office 2000 as affected. Any suggestions?

There's probably left over registry entries from the installation of
Outlook 2002. Anyway, it won't do any harm to download and install
the Office XP critical update. You can always delete the folder it
creates afterward. Either that, or just keep ignoring the update.
 
T

Torgeir Bakken \(MVP\)

R said:
KB885884 Office XP not installed on this system

win update keeps prompting to install this update. MS04-028 for Office XP on
win XP SP2. My concern is that I do not have Office XP on this system. I am
still using Office 2000. I tried to use Outlook 2002 for a brief time only
to find that it had a conflict with Word 2000. I removed Outlook 2002
Hi

That explains it I would think.

The "problem" is that an uninstallation of Office XP/Outlook 2002 is
that it doesn't delete the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\Common\InstallRoot\
(but it deletes the Path value under it).

Because the key exists on your computer, the update is offered to you.
I have tried to convince someone at Microsoft that they need to check
for the existence of the Path value under that key, and not the
existence of the key only. Hopefully, they are looking into it now.


Please start regedit.exe and go to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\Common\InstallRoot\

If you have no Path value under that key, you do not have any Office XP
components installed, and I suggest you just delete the key path
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\. Make a backup by
exporting the key to a file first (File/Export... in regedit's menu) in
case you have any problems after the delete, even if it is very unlikely.

This way you will be sure that you will not be offered any Office XP
updates anymore in the future.
 

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