Win Server 2003 - not purging printed documents

  • Thread starter Thread starter J Houston
  • Start date Start date
J

J Houston

We have 2 HP LaserJet printers, both are connected to the network
via a seperate HP Jetdirect 175 Print Server box each. When documents
have been printed, they remain in the printers list as "sent to printer."

Whenever we restart the server, unless all the documents in the printer's
list have been manually deleted, the printers start printing all the
documents
out again.

This has only begun to happen in the last week or more, since I installed
a second HP printer. It never happened with the first printer connected on
it's
own.

Anyone any ideas as to why this has started happening, and how can I stop
it?

TIA.



James H
 
J Houston said:
We have 2 HP LaserJet printers, both are connected to the network
via a seperate HP Jetdirect 175 Print Server box each. When documents
have been printed, they remain in the printers list as "sent to printer."

Whenever we restart the server, unless all the documents in the printer's
list have been manually deleted, the printers start printing all the
documents
out again.

This has only begun to happen in the last week or more, since I installed
a second HP printer. It never happened with the first printer connected on
it's
own.

Anyone any ideas as to why this has started happening, and how can I stop
it?

TIA.



James H
Click to expand...

in the properties of the printer on the advanced tab see if you
checked the "Keep printed documents" box and uncheck it. if that does
not do it try reinstalling the driver then if not try moving the
spooler somewhere else, in case there is some corruption.

good luck, let us know --Lehi
 
I'm wondering what was finally found on this. I have one network printer among many that is served off the same print server running Windows Server 2003. When one particular user sends a print job, it prints then the status changes to "Printed". The next morning when she turns on her PC, it prints again. She has been working around this problem by manually deleting the jobs from the print queue on her PC before she leaves for the day. She's running Windows 2000 Pro. The server has "Keep printed documents" turned off.

I uninstalled the printer definition fom her PC then reinstalled it. Problem still there. All other users print normally and their jobs disappear automatically after they're printed. Only jobs from that one W2K PC are hanging around and getting reprinted.

Tia,
Ken Long
Albuquerque
 
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