Win Messenger, YM and Outlook Express not working

[michelle sweeney]

My Windows Messenger is also not working. I keep getting
the error report. It also happens on Yahoo Messenger. I
have the errors from event viewer. Please let me know
where I can email them. I have WinXP Home Edition. The
problem just started a little over a week ago. Both Win
Messenger and YM try to connect and die. Outlook tries to
connect and just hangs. I have uninstalled YM and
restarted and installed the newest version which didn't
help.
Any information would be really appreciated! Thank you,
Michelle

 

[Jonathan Kay [MVP]]

Hi Michelle,

You don't have to e-mail them anywhere, just post them here.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[michelle sweeney]

Thanks Jonathan!
I have uninstalled YM and restarted and downloaded the
current version. Installed it and it does the same thing.
Win Messenger I tried to install the most current version
last week which didn't help. In NAV I have unchecked the
scanning for all IM. The *.dll are there but maybe
corrupt? Thanks again!

Win Messenger
The errors are:

AppName: msmsgs.exe AppVer: 5.0.0.482 ModName:
rtcdll.dll
ModVer: 5.2.4949.1001 Offset: 00070f54

YM

AppName: ypager.exe AppVer: 6.0.0.1643 ModName:
ntdll.dll
ModVer: 5.1.2600.1217 Offset: 00025a58

From event viewer:

Type Date Time Source Category Event
User Computer Fault Bucket
Error 5/28/2004 5:42:55 PM Application Error
None 1001 N/A VALUED-20606295
Fault bucket 108141905.
Error 5/28/2004 5:42:45 PM Application Error
None 1000 N/A VALUED-20606295
Faulting application ypager.exe, version
6.0.0.1643, faulting module ntdll.dll, version
5.1.2600.1217, fault address 0x00025a58.
Error 5/28/2004 5:41:23 PM Application Error
None 1001 N/A VALUED-20606295
Fault bucket 105980876.
Error 5/28/2004 5:40:42 PM Application Error
None 1000 N/A VALUED-20606295
Faulting application msmsgs.exe, version
5.0.0.482, faulting module rtcdll.dll, version
5.2.4949.1001, fault address 0x00070f54.
Error 5/28/2004 5:37:49 PM Application Error
None 1001 N/A VALUED-20606295
Fault bucket 108141905.
Error 5/28/2004 5:37:45 PM Application Error
None 1000 N/A VALUED-20606295
Faulting application ypager.exe, version
6.0.0.1643, faulting module ntdll.dll, version
5.1.2600.1217, fault address 0x00025a58.


Michelle