win messenger 4.7 runs fine on dell not on ibm

  • Thread starter Thread starter marc
  • Start date Start date
M

marc

i bought a new ibm last week, did the windows messenger
upgrade and my contacts do not appear correctly...deleted
contacts have returned to my list with the properties of
current contacts and not all of my contacts are displayed
although when they log in they can im me...

i also upgraded my desktop dell to win messenger 4.7 and
the contacts are managed correctly...all of the right
ones appear and there are no 'ghost contacts'...

i tried reinstalling the upgrade and rebuilding the
machine and although the contacts appear fine after the
initial upgrade, upon restarting they revert to the
messed up list...

i called ibm and they won't touch it...
 
Hi, when you get to the stage where your contacts do
appear properly (before restarting) save your contact
list as it is by clicking the file screen then save
contact list. Then delete all contacts on the list (If
there is too many try deleting the group) Then import the
contact list through the file > import contacts option.

hope this helps
 
Thanks for your response. While all the contacts I have
are displayed properly in the messenger window on the
Dell, on the IBM about half are missing. These contacts
do appear on my allow list on the privacy tab in the
tools menu and i am able to display them by right
clicking and selecting 'add to contacts'. But as soon as
I sign out and sign back in they disappear again. I also
have a contact in my block list that also appears in my
allow list. However in the allow list the contact has the
properties of a different contact in my allow list.

I have downloaded the Win Messenger upgrade several times
and each time the contacts are initially managed
properly, but as soon as I restart the contacts display
the same problems. The Dell desktop I work on upgraded on
initial sign-in and now displays and manages the contacts
correctly.

I have aslo tried rebuilding the ibm in order to delete
the registry; it has not worked. I have downloaded MSN
messenger during one of these rebuilds and MSN messenger
works properly, but I have always preferred Windows
Messenger and would like to have only one version of
Messenger on my computer. If Windows Messenger didn't run
properly on the Dell I would have thought that my
passport was screwed up, but I can only think that there
is something in my IBM that causes the problem. It is a
T41 laptop and was purchased May 6.
-----Original Message-----
Greetings Marc,

When you say they're not all displayed and "messed up"
Click to expand...
can you be more specific about what
 
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