Win 2000 CD required constantly

  • Thread starter Thread starter Brooke
  • Start date Start date
B

Brooke

Hey. We have a PC that is Windows 2000 Professional that
has been performing sluggishly. About a month ago, the
user was having trouble with Internet Explorer--he'd
somehow trashed it. I downloaded and upgraded him to IE
v. 6. Ever since then, the machine requires the Win 2000
installation media in the CD drive at all times. If you
remove it, it tells you that protected files have been
altered and it needs to replace them. The CD drive sounds
as if it is running pretty much all the time, as if the
machine is constantly reading this disk. I'm not sure if
the sluggish performance is related to the Win 2000 CD
required issue or not; however both issues are extremely
frustrating, and I'm considering re-installing the
operating system. Note, I have service pack 3 on the
machine. I am running McAfee and am reasonably confident
there is no virus on the machine. I've used msconfig and
cleaned up the start up files. This is a relatively new
machine (about 6 months old) with a very fast processor
and a very large hard drive; only about 5 percent of the
hard drive is in use, although that represents a TON of
files. I've run defrag and checkdsk; the disk did need to
be defragged, but completing that resulted in no
performance improvements. Sorry to be so wordy, but I'm
going crazy trying to fix this problem. Thanks for any
advice,
Brooke
 
Did you run Ad-Aware or Spybot?
http://www.lavasoft.de/
http://security.kolla.de/

Only Spybot has the "Immunize" feature that can block all
kinds of Internet PC hijacking tricks.
Also, Spybot has a winsock repair tool, if adware has
hijacked it.
Definitely, accessing a CD disc will slow a PC down. If a
CD is very poor quality, or burned marginally bad, the PC
will fill the event logs with CD disc errors. What's in
those logs?
 
Thanks for the reply. I hadn't run either ad-aware or
spybot; I have now, and they did find some problems;
however the performance issues have not improved.

System is still extremely sluggish, and winlogon.exe seems
to run constantly, and requires that the factory issue
Windows 2000 Professional installation media be in the CD
drive. I've read through the event viewer, and it seems
to be full of messages that indicate that windows file
protection is trying to restore certain files to their
original state, and was unable to do so. Internet
explorer, the media player, and several dll files are
mentioned. I tried putting in Service pack 4, hoping that
would update some of the problem files and fix the
problem, with no luck.

It's looking more and more like I need to reinstall the
operating system, which I'm dreading. Any other ideas?
Thanks!
Brooke
 
Back
Top