Will Not Resatrt

  • Thread starter Thread starter Fred
  • Start date Start date
F

Fred

Hello:

Anyone have any suggestions or ideas as to what would prevent WindowsXP
Pro from doing a restart? It will completely shut-down if I ask it to
do that; just refuses to do a restart. Have to hold the power button
until it manually shuts off, then I am able to restart.

Recent events on this Dell Dimension 8250:
Uninstalled WinFax 10.0 Pro
Upgraded BIOS to version A04 (probably a big mistake!)

TIA

Fred Yager
 
-----Original Message-----
Hello:

Anyone have any suggestions or ideas as to what would prevent WindowsXP
Pro from doing a restart? It will completely shut-down if I ask it to
do that; just refuses to do a restart. Have to hold the power button
until it manually shuts off, then I am able to restart.

Recent events on this Dell Dimension 8250:
Uninstalled WinFax 10.0 Pro
Upgraded BIOS to version A04 (probably a big mistake!)

TIA

Fred Yager
.


The BIOS update might have created an issue. You might
either want to reinstall WinXP or try a full WinXP repair
to make WinXP recognize the changes made to the BIOS.:
1) Start WinXP setup from DOS (Win9x boot disk) or boot
from WinXP CD.
2) Setup will ask if you want to Install Windows or
Repair. SELECT INSTALL.
3) Setup should find your existing WinXP system(hopefully)
4) Select the WinXP system that was found and now select
Repair.

Setup will repair WinXP.

If SP1 was installed prior to the repair, it will need to
be-installed again since the repair process removes SP1.
This is not the case though if a Slipstreamed version of
SP1 was used (SP1 built-in the WinXP CD and is either self-
made or bought that way).

For more info look at this MS knowledgebase article:
http://tinyurl.com/176b

Also see this site for details in needed:
www.webtree.ca/windowsxp/repair_xp.htm


Hope this helps!

Gary Thorn
MVP-Windows Technologies/Xbox
Associate Expert

This posting is provided "AS IS" with no warranties, and
confers no rights

More about the Windows XP Expert Zone:


More about the MS MVP Program:
http://tinyurl.com/n08
 
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