Will a Bios update fix a USB problem?

  • Thread starter Thread starter bigjohnnyc_03
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bigjohnnyc_03

I have Windows XP SP2 installed on an old computer, and I can't connect
any USB devices, windows won't reconize them.

In windows device manager I get the following error:
Intel(R) 82371AB/EB PCI to USB Universal Host Controller. You
computers firmware does not have enough information for this device to
work properly. Code 35.

Would a Bios update fix this? Is there anyway to get a bios update
without paying $50 from esupport.com?

Bios info:
03/15/2000 - i440BX-W977-2A69KA5AC-00
SBC8176 Ver. A41.00.0
Award Modular Bios V.4.51PG
 
I have Windows XP SP2 installed on an old computer, and I can't connect
any USB devices, windows won't reconize them.

In windows device manager I get the following error:
Intel(R) 82371AB/EB PCI to USB Universal Host Controller. You
computers firmware does not have enough information for this device to
work properly. Code 35.

Would a Bios update fix this? Is there anyway to get a bios update
without paying $50 from esupport.com?

Bios info:
03/15/2000 - i440BX-W977-2A69KA5AC-00
SBC8176 Ver. A41.00.0
Award Modular Bios V.4.51PG
Click to expand...

Unless a new bios fixes this it sounds like you can't fix it,
found this on MSDN....

CM_PROB_BIOS_TABLE
Text that is displayed in Device Manager:
Your computer's system firmware does not include enough information to
properly configure and use this device. To use this device, contact your
computer manufacturer to obtain firmware or Bios update. (Code 35)

Solution button: None

Cause
This error message is displayed when a device does not have an entry in
the BIOS MultiProcessor Specification (MPS) table. You can only see this
error message on MPS-capable systems. This behavior usually indicates a
BIOS bug. This is particularly prevalent on MPS systems with multiple
root PCI buses.

Troubleshooting
•Obtain a firmware or BIOS update. If no update is available, you cannot
use the device.

•If the BIOS has an option to switch between MPS 1.1 and MPS 1.4, you
can try switching because a different table is loaded. You usually want
the system set to MPS 1.4.

Good luck,
Ed
 
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