Y
Yvonne
Hi!
I wonder if anyone can help me and solve this problem. My neighbour has
a virus (I think) on her machine. I really don't know what to search
for. The problem is:
First her computer started to behave strange. She tried to write
adresses in the adressfield in Firefox, but when she put the mouse
there, it started to write a lot of number 3's without end. She had
Avast antivirus and did a full scan and it did find virus. It did say
bootsectorvirus and gave her instructions to remove it. She did follow
the instructions and then she did a full scan again and Avast said no
viruses found. But the problem with the strange behavior was still there.
I installed F-secure on her machine. When I tried to write the
serialnumber it started with the same behavour as in Firefox. It did
write a lot of 2's this time. I skipped using the mouse and used only
the keyboard and it did work.
I then did a full scan. I have heard that it isn't going to help to
install a virusapplication afterswards, is it right? Anyway I did that
since I didn't know what else to do. F-secure didn't find the virus
either. So I really don't know what to do, since I don't know what kind
of virus it is, the name of it etc. I wasn't there when Avast did find
it, so all I know is that my neighbour said it was a bootvirus.
Anyway, I am supposed to upgrade her computer with a larger harddrive.
Do I have to solve the problem first, or is the problem only the
harddrive? Also she would like to keep the harddrive and install Fedora
on it, will formatting the drive erase this virus? Many viruses disapear
when you format the harddrive, but I don't know about this virus. Does
anyone know what virus this is?
Thanks
Yvonne
I wonder if anyone can help me and solve this problem. My neighbour has
a virus (I think) on her machine. I really don't know what to search
for. The problem is:
First her computer started to behave strange. She tried to write
adresses in the adressfield in Firefox, but when she put the mouse
there, it started to write a lot of number 3's without end. She had
Avast antivirus and did a full scan and it did find virus. It did say
bootsectorvirus and gave her instructions to remove it. She did follow
the instructions and then she did a full scan again and Avast said no
viruses found. But the problem with the strange behavior was still there.
I installed F-secure on her machine. When I tried to write the
serialnumber it started with the same behavour as in Firefox. It did
write a lot of 2's this time. I skipped using the mouse and used only
the keyboard and it did work.
I then did a full scan. I have heard that it isn't going to help to
install a virusapplication afterswards, is it right? Anyway I did that
since I didn't know what else to do. F-secure didn't find the virus
either. So I really don't know what to do, since I don't know what kind
of virus it is, the name of it etc. I wasn't there when Avast did find
it, so all I know is that my neighbour said it was a bootvirus.
Anyway, I am supposed to upgrade her computer with a larger harddrive.
Do I have to solve the problem first, or is the problem only the
harddrive? Also she would like to keep the harddrive and install Fedora
on it, will formatting the drive erase this virus? Many viruses disapear
when you format the harddrive, but I don't know about this virus. Does
anyone know what virus this is?
Thanks
Yvonne