Mr. Low wrote:
:: Hi,
::
:: I have problem in installing a large number of Winsow update
:: recently.
::
:: I am using genuine copy of Window XP (Home) OS. I only install 2
:: Open Office Software on it.
::
:: Can this problem caused by MS Program that mistaken my PC as using
:: the Pirated Software and prevent the installation?
::
:: How can I relay my feedback to MS Specialist for further checking
:: on their global surveriance software on Pirated OS ?
::
:: Thanks
::
:: Low
::
:: --
:: A36B58K641
There are many reasons why updates may fail to be installed, and error
messages etc would be a big clue as to why they may fail.
As you have provided insufficient information, I can only suggest reading
these articles:
As regards your WGA query:
The Microsoft Genuine Advantage Support Web site provides an overview of
common ways to receive technical support for WGA:
http://www.microsoft.com/genuine/diag/support.aspx
If it's not related to the above, then:-
How to troubleshoot common Windows Update, Microsoft Update, and Windows
Server Update Services installation issues
http://support.microsoft.com/kb/906602
Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you perform a new Windows XP
installation or you repair a Windows XP installation
http://support.microsoft.com/kb/943144
You Cannot Install Some Updates or Programs
http://support.microsoft.com/kb/822798
You cannot install updates that you download from the Windows Update Web
site on a Windows XP-based computer
http://support.microsoft.com/kb/934648/
If nothing helps, perhaps you could post back with the error messages you're
receiving etc.
How to view the Update log in Windows:-
Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.
Scroll down towards the bottom for the latest entries to locate the error
code(s) associated with the latest failed attempt to download/install. If
appropriate copy and paste the error codes into this thread so someone may
be able to assist you. On the other hand, you may be able to find the error
code and other suggestions by searching the Newsgroup.
Also check Windows folder for file called KB******.log (****** = number of
update ie KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.
How to read the Windowsupdate.log file:
http://support.microsoft.com/kb/902093
Xposted to the Windows update Newsgroup.
--
TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question:
http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
Acronis / Diskeeper / Paragon / Raxco
