Why when I receive a word document it comes as a wordpad?

  • Thread starter Thread starter mare2852
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mare2852

Please help....ever since I changed to Outlook 2007, when I receive emails
with attachments that should be in 'Word' they come out in 'Wordpad' - does
this mean that when I send Word attachments they don't come out properly
either?? How can I fix this??
 
mare2852 said:
Please help....ever since I changed to Outlook 2007, when I receive emails
with attachments that should be in 'Word' they come out in 'Wordpad' -
does
this mean that when I send Word attachments they don't come out properly
either?? How can I fix this??
Click to expand...

How do you mean "they come OUT in Wordpad"? Are you saying that if you
double-click a Word attachment it OPENS in Wordpad?
 
Wordpad will open doc files. What Version of Word are you using? 2007?
Run Microsoft Office Diagnostics.
 
mare2852 said:
Please help....ever since I changed to Outlook 2007, when I receive emails
with attachments that should be in 'Word' they come out in 'Wordpad' - does
this mean that when I send Word attachments they don't come out properly
either?? How can I fix this??
Click to expand...

Wordpad can open RTF and DOC files (but obviously cannot support all the
formatting features of Word for DOC files). Okay, so you have Outlook 2007
installed. That says nothing about what you installed, if anything, to
handle DOC files. So did you also install Word 2007? Was Outlook 2007 part
of an MS Office 2007 suite and, if so, did you install the other components
of that suite, like Word 2007? If you don't have Word installed, you can't
use it.
 
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