why is my distribution list not working?

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I've followed the instructions on how to create/send a distribution list, but
it's still not working. When I add names to a distribution list and save it
and then try to send it, it gives me an error saying the name -and it names
the distribution list here- can not be found. It's as if none of the names
I've added are being associated with the distribution list. It also looks as
though I'm missing some of the spots to put distribution lists. When I pick
where to find the distibution list from, it only gives me: Global Address
List, All contacts, All Groups, All folders, public folders. Everyone else
has more groups after "public folders". What am I missing and why?
 
Samantha B said:
I've followed the instructions on how to create/send a distribution
list, but it's still not working. When I add names to a distribution
list and save it and then try to send it, it gives me an error saying
the name -and it names the distribution list here- can not be found.
It's as if none of the names I've added are being associated with the
distribution list. It also looks as though I'm missing some of the
spots to put distribution lists. When I pick where to find the
distibution list from, it only gives me: Global Address List, All
contacts, All Groups, All folders, public folders. Everyone else has
more groups after "public folders". What am I missing and why?
Click to expand...

You'[re missing your own Contacts folder. RIght-click that folder, choose
Properties, select the Outlook Address Book tab, and check the box labeled
"Show this folder as an e-mail Address Book".
 
I tried that, the "show this folder as an email address book" is grayed out.
I had a co-worker who's distribution lists work look into hers. Her "show
this folder as an email address book" isn't grayed out. How do I get it to
let me select it?

Brian Tillman said:
Samantha B said:
I've followed the instructions on how to create/send a distribution
list, but it's still not working. When I add names to a distribution
list and save it and then try to send it, it gives me an error saying
the name -and it names the distribution list here- can not be found.
It's as if none of the names I've added are being associated with the
distribution list. It also looks as though I'm missing some of the
spots to put distribution lists. When I pick where to find the
distibution list from, it only gives me: Global Address List, All
contacts, All Groups, All folders, public folders. Everyone else has
more groups after "public folders". What am I missing and why?
Click to expand...

You'[re missing your own Contacts folder. RIght-click that folder, choose
Properties, select the Outlook Address Book tab, and check the box labeled
"Show this folder as an e-mail Address Book".
Click to expand...
 
Samantha B said:
I tried that, the "show this folder as an email address book" is
grayed out. I had a co-worker who's distribution lists work look into
hers. Her "show this folder as an email address book" isn't grayed
out. How do I get it to let me select it?
Click to expand...

Add the Outlook Address Book service to your mail profile. Click
Tools>E-mail Accounts>Add a new directory or address book>Next. Select
Additonal Address Books and click Next. Select Outlook Address Book and
click Next, then Finish. Stop and restart Outlook. That checkbox should no
longer be gray.
 
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