Shaun
This is the Microsoft Event Viewer Reporting Service Privacy Statement
http://oca.microsoft.com/en/dcp20.asp
With Windows XP the service provides the user with known information.
Access to this information can be gained by clicking on this link in any
Event Viewer Report
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
The link only works on the computer generating the Report.
The problem with responses has historically been that the support
information database has never matched the capacity of the Reporting
Service to generate queries. Thus you often get a "No information"
response. The answers provided can be substantial but their relevance can
often be questionable. The time delay from Microsoft receiving the Report
or Reports and determining a solution is uncertain By the time the
analysis of a new error is complete and the answer published months /
years can pass. The volume of Reports received by Microsoft is so large
that they must prioritise. They do not provide responses to individual
reports after analysis of the problem.
The Reporting Service in Windows XP is primarily about collection of data.
Recently there have been hints that Microsoft is wanting to move towards
a remote fix service but it is probably years off providing a
comprehensive service. You can see changes in that direction to the
service in Vista.
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Hope this helps.
Gerry
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FCA
Stourport, England
Enquire, plan and execute
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__________ Information from ESET Smart Security, version of virus
signature database 4105 (20090526) __________
The message was checked by ESET Smart Security.
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