Why don't my rules work any more?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I installed a secondary hard drive and moved all my data to it, including my
pst file. While I can send and receive email, my rules don't work. I have
to open up the Rules Wizard and "Run Now." I keep hoping that eventually my
rules will kick in agan, but they haven't after several attempts. Any ideas
what's wrong and how to fix it?
Thanks.
 
jocar said:
I installed a secondary hard drive and moved all my data to it,
including my pst file. While I can send and receive email, my rules
don't work. I have to open up the Rules Wizard and "Run Now." I
keep hoping that eventually my rules will kick in agan, but they
haven't after several attempts. Any ideas what's wrong and how to
fix it?
Click to expand...

I suspect that something damaged them when you moved the PST. If you don't
migrate Outlook files correctly, either they or your mail profile can get
damaged. If I were in your shoes, I'd first start by exporting the rules
with the Rules wizard, deleting the rules, creating a new mail profile,
pointing it at your existing PST, starting Outlook with the /cleanrules
command line switch (if your Outlook version supports it. Since you didn't
state your Outlook version, only you can discover that), and importing the
rules again.
 
rules are tied to the data store location - see if resetting the folder (or
the condition, if you aren't moving them) helps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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