Why don't my old mail settings work in Outlook 2003?

[Guest]

I did use Outlook 2000 on my old PC running under Windows 98 for some years.
Now I have a new PC running under Windows XP Home and have installed MS
Office 2003 on it. For some reason the identical e-mail account settings that
I used before do not work in Outlook 2003.

 

[Brian Tillman]

I did use Outlook 2000 on my old PC running under Windows 98 for some
years. Now I have a new PC running under Windows XP Home and have
installed MS Office 2003 on it. For some reason the identical e-mail
account settings that I used before do not work in Outlook 2003.

You don's state any symptoms, so it's nearly impossible to help you.

 

[Guest]

Brian
My wife and I have a computer each, connected to each other by ethernet and
via a router to the internet. The problem occured on my wife's new PC when I
migrated all her stuff over from her old one which ran Outlook 2000 under
W98. She has three e-mail accounts and I was able to set up two of them but
when I setup the third, Outlook 2003 did its Test Settings thing,

It established a network connection
Found the outgoing mail server SMTP
Found the incoming mail server POP3
and logged on to the incoming mail server POP3

But when it tried to send a test message it failed and gave the error
message :-

"Some errors occurred while processing the tests. Please review the list of
errors below for more details. If the problems persist after taking the
suggested actions, please consult your Internet Service Provider."

"Send e-mail message. The specified server was found, but there was no
response from the server. Pease verify that the port and SSL information is
correct. To access these settings close this dialog, then click More Settings
and click on the Advanced tab."

This error message was of no help as all the settings I put in (treble
checked) were identical to those used for some years under Outlook 2000.

Hope you can help please

 

[Brian Tillman]

It established a network connection
Found the outgoing mail server SMTP
Found the incoming mail server POP3
and logged on to the incoming mail server POP3

But when it tried to send a test message it failed and gave the error
message :-

"Some errors occurred while processing the tests. Please review the
list of errors below for more details. If the problems persist after
taking the suggested actions, please consult your Internet Service
Provider."

The first thing I'd do it start from a fresh mail profile and add in the
accunts again. See
http://www.howto-outlook.com/Faq/newprofile.htm . The next thing I'd do is
enable logging and see if any errors show up. See
http://support.microsoft.com/?id=300479 . You can post the contents of the
log here if you can't figure it out.