Why does Outlook keep shutting itself off?

  • Thread starter Thread starter krys210
  • Start date Start date
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krys210

After several minutes, Outlook just turns itself off whether I'm using it or
not. Can't imagine what is configured to do that. Need help and suggestions!
 
Outlook 2007 on Vista Home Premium. Actually turns itself off, sometimes
within minutes, sometimes more - no consistent time pattern that I can
discern. Have checked to make sure receive/send is not set to turn off and
can't imagine what other setting would cause this. Perhaps a corrupted pst
file?

Diane Poremsky said:
Version of Outlook and Windows?
Is it actually closing or just getting minimized to the tray?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
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krys210 said:
After several minutes, Outlook just turns itself off whether I'm using it
or
not. Can't imagine what is configured to do that. Need help and
suggestions!
Click to expand...
Click to expand...
 
it could be corrupted support files or who knows what. Try a new profile -
name it Test - and see if it works. This new profile will have a new pst
and new support files.

Oh, are you scanning email with a virus or spam scanner? if so, disable
them.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


krys210 said:
Outlook 2007 on Vista Home Premium. Actually turns itself off, sometimes
within minutes, sometimes more - no consistent time pattern that I can
discern. Have checked to make sure receive/send is not set to turn off
and
can't imagine what other setting would cause this. Perhaps a corrupted
pst
file?

Diane Poremsky said:
Version of Outlook and Windows?
Is it actually closing or just getting minimized to the tray?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


krys210 said:
After several minutes, Outlook just turns itself off whether I'm using
it
or
not. Can't imagine what is configured to do that. Need help and
suggestions!
Click to expand...
Click to expand...
Click to expand...
 
Next time it 'dissapears'
Bring up Task Manager, in running processes check that outlook.exe is not
shown

Or having rebooted your PC start outlook using the safe switch (hold down
Ctrl key whilst starting Outlook) does it now run without problems?

krys210 said:
Outlook 2007 on Vista Home Premium. Actually turns itself off, sometimes
within minutes, sometimes more - no consistent time pattern that I can
discern. Have checked to make sure receive/send is not set to turn off
and
can't imagine what other setting would cause this. Perhaps a corrupted
pst
file?

Diane Poremsky said:
Version of Outlook and Windows?
Is it actually closing or just getting minimized to the tray?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


krys210 said:
After several minutes, Outlook just turns itself off whether I'm using
it
or
not. Can't imagine what is configured to do that. Need help and
suggestions!
Click to expand...
Click to expand...
Click to expand...
 
Thanks, am going to try that first.

Diane Poremsky said:
it could be corrupted support files or who knows what. Try a new profile -
name it Test - and see if it works. This new profile will have a new pst
and new support files.

Oh, are you scanning email with a virus or spam scanner? if so, disable
them.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


krys210 said:
Outlook 2007 on Vista Home Premium. Actually turns itself off, sometimes
within minutes, sometimes more - no consistent time pattern that I can
discern. Have checked to make sure receive/send is not set to turn off
and
can't imagine what other setting would cause this. Perhaps a corrupted
pst
file?

Diane Poremsky said:
Version of Outlook and Windows?
Is it actually closing or just getting minimized to the tray?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


After several minutes, Outlook just turns itself off whether I'm using
it
or
not. Can't imagine what is configured to do that. Need help and
suggestions!
Click to expand...
Click to expand...
Click to expand...
 
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