Why does my network printer disappear?

[DPSR]

I am using Windows Vista 32 on my new laptop.
I have just purchased an HP Photosmart C6180 all-in-one and successfully
installed and printed from it through my home network - but only for a few
days at a time!
Every few days it disappears from the list in Control Panel>Printers, and
also does not appear in the printer choice box in Word.
I have reinstalled it by using the supplied CD and also from downloaded
software from HP a number of times, but it refuses to stay.
This same printer is installed on my XP Desktop without any problems
whatsoever.
Can anyone help please?

 

[Alan Morris [MSFT]]

HP has a fix for this on their website.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

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