why does my calendar hang when it is opened

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I have a fully functioning MS Outlook installation except when I open my
calendar the egg timer appears and the calendar does not open.
I have checked the system date time and location, the IE defaults and other
basic checks. I have even uninstalled Office and reinstalled it.
All tools and applications are running from the hard disks.
Can anyone suggest a solution please?
 
Have you tried a new mail profile? Does any other folder hang when
accessed? What version of Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head scratching, allena asked:

| I have a fully functioning MS Outlook installation except when I open
| my calendar the egg timer appears and the calendar does not open.
| I have checked the system date time and location, the IE defaults and
| other basic checks. I have even uninstalled Office and reinstalled
| it.
| All tools and applications are running from the hard disks.
| Can anyone suggest a solution please?
 
Many thanks for your reply... yes I understand now that more detail is
helpful.. sorry.

The Outlook version is Outlook 2000 within Office 2000.
No, no other folder hangs, and all else functions.
No I have not tried a new profile but I will give that a go.

Regards
 
PS, now do you add a new profile in Outlook 2000.
Your advice to another user points at the control panel and the mail icon,
but the option for profile is not visible as the icon selection generates the
add new mail account dialouge box.



allena said:
Many thanks for your reply... yes I understand now that more detail is
helpful.. sorry.

The Outlook version is Outlook 2000 within Office 2000.
No, no other folder hangs, and all else functions.
No I have not tried a new profile but I will give that a go.

Regards



Milly Staples said:
Have you tried a new mail profile? Does any other folder hang when
accessed? What version of Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head scratching, allena asked:

| I have a fully functioning MS Outlook installation except when I open
| my calendar the egg timer appears and the calendar does not open.
| I have checked the system date time and location, the IE defaults and
| other basic checks. I have even uninstalled Office and reinstalled
| it.
| All tools and applications are running from the hard disks.
| Can anyone suggest a solution please?
Click to expand...
Click to expand...
 
allena said:
PS, now do you add a new profile in Outlook 2000.
Your advice to another user points at the control panel and the mail
icon, but the option for profile is not visible as the icon selection
generates the add new mail account dialouge box.
Click to expand...

You appear to be using Outlook 2000 in Internet Mail Only mode which doesn't
allow you to manipulate your mail profile. The only way to create a new one
is to edit the registry. If you're comfortable with that, see
http://groups.google.com/group/microsoft.public.outlook/msg/064e50ed8af1f22f?dmode=source
 
Brian, I really really really appreciate the help.
I was beginning to panic.
But
The path you gave for the registry entry does not exist.
This is an XP Professional OS with Microsoft Office 2000 and I cannot find
the path
HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging

Is there a more generic location for the registry entry please Brian?
 
allena said:
Brian, I really really really appreciate the help.
I was beginning to panic.
But
The path you gave for the registry entry does not exist.
This is an XP Professional OS with Microsoft Office 2000 and I cannot
find the path
HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging
Click to expand...

I think I typed the path incorrectly in the message I cited. Click
Start>Run. In the Open field, type "regedit" (without the quotes) and click
OK. In the left pane, expand HKEY_CURRENT_USER, then Software, then
Microsoft, then "Windows NT", then CurrentVersion, then "Windows Messaging
Subsystem", then Profiles. You should see "Microsoft Outlook Internet
Settings" there.
 
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