Why does Business computer print pages wrong way up?

  • Thread starter Thread starter Viv
  • Start date Start date
V

Viv

I have a Vista Business computer which, when I try to print using the
auto-duplex unit on my HP Business Inkjet 1000 printer prints the second page
upside down, whether I check the Flip Pages Up box or leave it unchecked.
I do not have this problem on my Vista Home computer which uses the
auto-duplex unit correctly.
For some reason it looks as if the printer drivers on the two computers are
different as the screens to set the properties are radically different. I
have posted some screen dumps from the two computers at
http://myweb.tiscali.co.uk/pyner/Printers.htm to show the differences.
Is there any way I can change the printer driver files, (or whatever files
are causing the problem), on my Business computer to be the same as on my
Home computer so that I can print all of my documents from the computer I use
the most?

Viv
 
HP fixed most of the driver with this issue

Delete the printer and the driver first before installing the Windows Update
driver.

http://catalog.update.microsoft.com/v7/site/Search.aspx?q=Business Inkjet 1000

HP developer is recommending this one

HP - Printers - hp business inkjet 1000 Windows 7 Client,Windows Vista
Drivers (Printers) 5/1/2007

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.
 
Thanks Alan,

I have deleted the printer from Control Panel, does that delete the driver
as well?

There are 8 drivers, or updates, on the page you pointed me to, seven of
which are Windows 7 Client, but none with the date you quoted. Do you mean
one of the 2 with date 4/30/2007 and version number 6.0.6000.555? If so
should it be the file with size 5.1Mb or 5.3Mb or will either do?

Viv
 
Sorry, I have now worked out which file to download and done that but do not
know what to do with it now as it is a cabinet file and I have extracted the
files but now need to know where to put them.

Viv
 
Sorry, I have now worked out which file to download and done that but do not
know what to do with it now as it is a cabinet file and I have extracted the
files but now need to know where to put them.
Click to expand...

From the printers folder select "Add Printer", select the proper port,
then select "have disk" and point to the proper directory where you
extracted the drivers.

Regards,
Bob Headrick, MS MVP Printing/Imaging
 
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