Why do I get double entries in my Calendar?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When a meeting is scheduled for a number of people and an invitation has been
sent, the invite in my calendar appears twice. One with solid line around it
meaning I am busy for that time and another one showing Tentative. When I
click on Tentative entry, it shows that there may be a conflict with another
appointment. However I click on "Accept" and send a response but I still have
two entries for the same appointment in my calendar. Has anyone seen this
before? Am I doing something wrong? This was not an issue when I was using
Outlook 2000 only a few weeks ago until I upgraded to Office 2003.

Regards
 
Are you by chance running Blackberry Enterprise Server? If so what
version? I'm not sure if this is related but I'm also having the same
problem here at my place of business and this came about only after the
BES 4.0 upgrade.

-AU
 
Yes I am ruuning Blackberry BES version 3.6 and here how my problem was fixed.
I am running SBS2000 with CDO.DLL version 6.xxxxx however my CDO.DLL on my
BES is version 5.5XXX and when I upgraded my CDO.DLL to the same version as
my SBS2000 server my double entry problem disappeared. Having said this I
never had a thsi problem when I was running Office 2000. Double entries only
strated to apear when I rollout Office 2003.

Hope this helps.

Al
 
Thank you for your reply. It was helpful and correct. In my situation
we're running Exchange 2000 and Outlook 2003. We were also running
BlackBerry Enterprise Server (BES) prior to the implementation of
version 4.0. Once we upgraded to BES v4.0 we started getting the
duplicate calendar entries. I was certain this was relative to the v4.0
upgrade. Although I read your solution as well as a few others online,
I wanted to verify this with BB Support before making any changes. They
verified the solution as being correct. For the sake of others that may
run across this post, my in house ticket was closed with the following:

"According to BB Support, BES 4.0 stores a copy of cdo.dll which can be
found on your MS Exchange Server in Program File>ExchSrvr>BIN in the
same file directory of your BES, i.e. Program File>ExchSrvr>BIN. The
previous version stored this file in the BES system32 folder. With
assistance from BB I verified that the cdo.dll file did not exist in
the Program File>ExchSrvr>BIN directory on the BB server. This was the
cause of duplicate entries in Office Calendar. I acquired the cdo.dll
from Exchange and copied this to Program File>ExchSrvr>BIN on the BES.
I registered the .dll, and then restarted the BB service in Services. I
was told this may create a 5-10 minute delay in messages received, but
messages would not be lost. This issue has since been tested and
verified as issue resolved."

-AU
 
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