Why did this happen?

[Guest]

I hadent installed anything or chanching anything in my comp for the last
year.. but 2day when i started up my comp it sayd ''Restarting operating
system to Factorybased'' whitch is for me Windows XP Home Editon SP1 and its
not complete.. i mean whit not complete is that i can't run Windows firewall
or anything luckely i can g oon the net and try and get SP2.. but when i
restart the comp it wont start up whit the meny it just restarting after the
loading screen.. please help me!

 

[Shenan Stanley]

I hadent installed anything or chanching anything in my comp for
the last year.. but 2day when i started up my comp it sayd
''Restarting operating system to Factorybased'' whitch is for me
Windows XP Home Editon SP1 and its not complete.. i mean whit not
complete is that i can't run Windows firewall or anything luckely i
can g oon the net and try and get SP2.. but when i restart the comp
it wont start up whit the meny it just restarting after the loading
screen.. please help me!

So you have not patched, updated, installed *any* new software or hardware
(hardware drivers) onto your computer in a year? No AntiVirus software
updates, no Windows updates, no other software updates? For 365+ days?
That's a problem in itself.

However "today" when you started it said "Restarting (sure it was not
restoring?) operating system to Factory based (sure it was not base?)"
Unfortunately - you have to understand there is *no such feature* in Windows
XP. That message would represent some third party OEM (likely)
methodology - usually triggered by a combination of keystrokes or the
likes - to restore the computer to the state that it was when it was first
shipped from the manufacturer.

Your ONLY solution is to contact the manufacturer to find out what their
process does, how it is started, what to do if it is accidentally started,
etc. Then come back to let us know what you found out (or at least who the
manufacturer is, etc.)