Why did contact history quit working?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

The contact history of emails, telephone calls, ectc. has quit working for
one individual. All updates have been installed with no success or change in
the performance of the program.
 
BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service Pack
1, so you should also install Office 2003 Service Pack 1 as well as BCM SP1.
 
Back
Top