Why can't I search by phone number in Outlook 2003 contacts now?

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Guest

I use to be able to type a phone number or any word now that I think of it
and it would find that contact.....it could have been a word in the note
field or anything. Now I can only find the name field....either first or
last.
thanks,
Russ
 
How do I use Advanced Find to search for a specific number which I don't know
if it is a business or home number? Can someone help step by step? Thanks

Russ Valentine said:
How are you searching?
You should be using Advanced Find.
--
Russ Valentine
[MVP-Outlook]
Russ said:
I use to be able to type a phone number or any word now that I think of it
and it would find that contact.....it could have been a word in the note
field or anything. Now I can only find the name field....either first or
last.
thanks,
Russ
Click to expand...
Click to expand...
 
I have same problem.

Also, using advanced search to find all contacts using a specific "business
phone number" yielded no results, when there are in fact two contacts (at
least) in contacts. I had cut and pasted the business phone number from the
business phone field and entered it into the appropriate "business phone
number" field.

Russ Valentine said:
How are you searching?
You should be using Advanced Find.
--
Russ Valentine
[MVP-Outlook]
Russ said:
I use to be able to type a phone number or any word now that I think of it
and it would find that contact.....it could have been a word in the note
field or anything. Now I can only find the name field....either first or
last.
thanks,
Russ
Click to expand...
Click to expand...
 
Works fine for everyone else. Ensure that your address book service is
installed and functioning properly.
--
Russ Valentine
[MVP-Outlook]
DCDuring said:
I have same problem.

Also, using advanced search to find all contacts using a specific
"business
phone number" yielded no results, when there are in fact two contacts (at
least) in contacts. I had cut and pasted the business phone number from
the
business phone field and entered it into the appropriate "business phone
number" field.

Russ Valentine said:
How are you searching?
You should be using Advanced Find.
--
Russ Valentine
[MVP-Outlook]
Russ said:
I use to be able to type a phone number or any word now that I think of
it
and it would find that contact.....it could have been a word in the
note
field or anything. Now I can only find the name field....either first
or
last.
thanks,
Russ
Click to expand...
Click to expand...
Click to expand...
 
I changed nothing whatsoever and it works now.

However, in one of the two contacts resulting from the (now) successful
query, the phone number and email address show up only when I click on the
fields and disappear when I click on the other entry.


Russ Valentine said:
Works fine for everyone else. Ensure that your address book service is
installed and functioning properly.
--
Russ Valentine
[MVP-Outlook]
DCDuring said:
I have same problem.

Also, using advanced search to find all contacts using a specific
"business
phone number" yielded no results, when there are in fact two contacts (at
least) in contacts. I had cut and pasted the business phone number from
the
business phone field and entered it into the appropriate "business phone
number" field.

Russ Valentine said:
How are you searching?
You should be using Advanced Find.
--
Russ Valentine
[MVP-Outlook]
I use to be able to type a phone number or any word now that I think of
it
and it would find that contact.....it could have been a word in the
note
field or anything. Now I can only find the name field....either first
or
last.
thanks,
Russ
Click to expand...
Click to expand...
Click to expand...
 
Not sure I'm following what you're saying. In what view are these numbers
disappearing?
--
Russ Valentine
[MVP-Outlook]
DCDuring said:
I changed nothing whatsoever and it works now.

However, in one of the two contacts resulting from the (now) successful
query, the phone number and email address show up only when I click on the
fields and disappear when I click on the other entry.


Russ Valentine said:
Works fine for everyone else. Ensure that your address book service is
installed and functioning properly.
--
Russ Valentine
[MVP-Outlook]
DCDuring said:
I have same problem.

Also, using advanced search to find all contacts using a specific
"business
phone number" yielded no results, when there are in fact two contacts
(at
least) in contacts. I had cut and pasted the business phone number
from
the
business phone field and entered it into the appropriate "business
phone
number" field.

:

How are you searching?
You should be using Advanced Find.
--
Russ Valentine
[MVP-Outlook]
I use to be able to type a phone number or any word now that I think
of
it
and it would find that contact.....it could have been a word in the
note
field or anything. Now I can only find the name field....either
first
or
last.
thanks,
Russ
Click to expand...
Click to expand...
Click to expand...
 
Actually, no...

I've had several users at more than one of my client sites report the same
thing. When they'd miss a call, they'd simply take the last 4 digits (or
sometimes the whole thing) from the caller ID and paste them into Find and
within seconds know who it was that called and have their relavent info up.
This feature seems to have suddenly gone away (though we did recently upgrade
our Exchange Server to 2003 SP1).

It can't possibly be "user error", as they're doing the same exact thing
they've always done - just getting different results. Plus, it's pretty hard
to screw up Find. And what's really strange is that it'll search some
clients but not others. I've found no correlation between which phone number
field the number is stored in.

Anyone have any ideas?

-=Andrei


Russ Valentine said:
Works fine for everyone else. Ensure that your address book service is
installed and functioning properly.
--
Russ Valentine
[MVP-Outlook]
DCDuring said:
I have same problem.

Also, using advanced search to find all contacts using a specific
"business
phone number" yielded no results, when there are in fact two contacts (at
least) in contacts. I had cut and pasted the business phone number from
the
business phone field and entered it into the appropriate "business phone
number" field.

Russ Valentine said:
How are you searching?
You should be using Advanced Find.
--
Russ Valentine
[MVP-Outlook]
I use to be able to type a phone number or any word now that I think of
it
and it would find that contact.....it could have been a word in the
note
field or anything. Now I can only find the name field....either first
or
last.
thanks,
Russ
Click to expand...
Click to expand...
Click to expand...
 
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