Why can't I receive emails?

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Guest

I am setting up a new computer and am now using Outlook 2003 with Windows XP.
I am using an account that has been working fine on Outlook Express, but
having read previous correspondence, have deleted that account fom outlook
express.The tests say it's working fine but I don't get the test email. I
presume it's going somewhere - but where?! Can anyone help?
 
Zoe--I am having the exact same problem. Will be curious to hear what the
solution is.

Gerry
 
Definitely not a view issue. i say that because it is leaving the emails on
the server. It will send emails, just not receive them. If I use "Windows
Mail" it will pull down the emails that I sent. Outlook goes through it's
send/receive process but shows no errors but also doesn't show that it
downloaded any emails.

Very weird.

Gerry
 
Gerry said:
Definitely not a view issue. i say that because it is leaving the emails
on
the server. It will send emails, just not receive them. If I use
"Windows
Mail" it will pull down the emails that I sent. Outlook goes through it's
send/receive process but shows no errors but also doesn't show that it
downloaded any emails.
Click to expand...


What is "Windows Mail"? Outlook Express maybe? The webmail interface
(which is on the server so nothing gets pulled down)?

How do you know it isn't an issue with the view for your Inbox? If you are
seeing the e-mails in whatever is "Windows Mail", Outlook Express, or the
webmail interface, that is NOT Outlook so it could still be a problem with
the view that you are using for your Inbox.

If Outlook is reporting no errors and doesn't download anything then either
the view is hiding anything it downloaded or there is nothing to download
(i.e., you are polling a different account).
 
Problem solved. I actually got on to my ISP and ran through it with them.
Very obviously really, I had the mail server correct but was looking at the
wrong account i.e. I had entered existing but incorrect Logon details. Your
symptoms sound identical to mine, Gerry- is it worth checking that?
 
I have been having the same problem after upgrading to Office (and therefore
Outlook 2003) today. Can send okay, can't receive. Checked I have pop3 and
smtp server stuff okay, and it is. Password and username okay.

What next?! :o)
 
Hi I have the same problem to:

Upgraded from Office 2000, to Office 2003 now.

Running Outlook 2003, and I can Send, but not Receive.
Outlook Express is fine (it sends and receiveds)

I have already reinstalled Outlook 2003 two times, and I have checked my
installation of ISP - It is O.K. as well.

I DO get an error message as follows:
Task 'Telus - Receiving' reported error (0x8007007E) : 'Unknown Error
0x8007007E'

Any help is appriciated.
Thanks
Clay
 
i have the same problem. can send emails, not receive them. my webmail
(earthlink) account is receiving all of them, so i know they're being sent.
there's no error message whatsoever when i send a test - and the test message
shows up on my webmail account, but doesn't download to outlook. what do i
do??
 
I am also having this issue, can send but not receive, although I do receive
an error message that says: "Task 'POP.TELUS.NET - Receiving' reported error
(0x8004210A) : 'The operation timed out waiting for a response from the
receiving (POP) server. If you continue to receive this message, contact your
server administrator or Internet service provider (ISP).'" I contacted my ISP
provider and they say all is working at their end, we also verified all my
settings and all was ok. I ran the test settings and they seem to work fine.
Also I viewed my emails online and they are there, just not downloading into
Outlook.
I would appreciate any help in resolving this issue!
Thanks in advance,
Chris
 
Chriscanfan19 said:
I am also having this issue, can send but not receive, although I do
receive an error message that says: "Task 'POP.TELUS.NET - Receiving'
reported error (0x8004210A) : 'The operation timed out waiting for a
response from the receiving (POP) server. If you continue to receive
this message, contact your server administrator or Internet service
provider (ISP).'" I contacted my ISP provider and they say all is
working at their end,
Click to expand...

If you're scanning incoming mail with an antivirus scanner, disable that
scanner. You don't need it any way and it can cause lengthy delays when
communicating with the server. You might also want to increase the server
timeout value on the Advanced tab of your account properties.
 
Yes! Brian! Thank you! I disabled the anti virus scan and all my messages
came in !! Thank you so much for your help.
Now, the worryer in me is wondering "is it safe not to scan my incoming
messages for potential viruses?"
Thanks again,
Chris
 
Chriscanfan19 said:
Yes! Brian! Thank you! I disabled the anti virus scan and all my
messages came in !! Thank you so much for your help.
Now, the worryer in me is wondering "is it safe not to scan my
incoming messages for potential viruses?"
Click to expand...

As long as your on-access (real-time) scanner continues to run, you're
protected. Moreover, the best antivirus tool you own is on your shoulders.
Simply refrain from opening any messages from people you don't know,
deleting them immediately if they contain an attachment. Moreover, even if
you appear to know the sender, if the message has an attachment and you
weren't expecting one, delete the message or check (by phone or a new e-mail
message - not a reply) if the person sent you the attachment.
 
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