Why cant I open MSN webpage or hotmail or do a System Restore?

  • Thread starter Thread starter monalisa
  • Start date Start date
M

monalisa

For the last two days I have been unable to access msn.co.uk, it says
that the page has loaded but it is blank. Also, I can click on hotmail,
and see my emails, but I cant open them. I tried to do a system restore,
but it just brings up a blank screen. Also, when I try to look at
certain websites, the homepages dont look the same, and other things
such as search facilities have changed. Im not that computer literate,
but I think I have a problem, can anyone help?
 
monalisa said:
For the last two days I have been unable to access msn.co.uk, it says
that the page has loaded but it is blank. Also, I can click on
hotmail, and see my emails, but I cant open them. I tried to do a
system restore, but it just brings up a blank screen. Also, when I try
to look at certain websites, the homepages dont look the same, and
other things such as search facilities have changed. Im not that
computer literate, but I think I have a problem, can anyone help?
Click to expand...
What is the virus/malware status of the computer? Be sure it is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

If that looks too complicated, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA). There
is no shame in doing this.

Malke
 
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