Why can't I open links when displayed?

  • Thread starter Thread starter Nancy Limberger
  • Start date Start date
N

Nancy Limberger

When a link is written in an email or other place it is highlighted and
underlined. But when I click on it, the browser doesn't come up and the site
isn't accessed. What can I do to make that happen? It used to!

Thanks.
Nancy
 
Please see my response to both your questions below in the thread where you
first posted them at 2:53 this afternoon.
 
Okay. Thank you VERY MUCH!

Michael Solomon (MS-MVP Windows Shell/User) said:
Please see my response to both your questions below in the thread where you
first posted them at 2:53 this afternoon.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
Click to expand...
 
Hello Michael
Your instructions to change the save attachment path worked just fine. Thank
you.
However, after scanning "sfc /scannow" (everything was okay), and following
instructions from Frank Saunders to check File Types in Folder Options, and
everything was exactly as it's supposed to read, I still cannot get a link
to open up to Internet Explorer when highlighted and underlined in text.
From now on, I have to write the link down on paper and open my browser and
type it in. It's very annoying.
Nancy Limberger
 
First, you are welcome.

Nancy, try making sure you browser is set as the default browser. Open
Internet Explorer, go to Tools, select Internet Options, go to the Programs
tab, if there is no check next to "Internet Explorer should check to see
whether it is the default browser" place one there and click apply and ok.
If there is a check, remove it, click apply and ok, then place a check there
and click apply and ok.

Now, reboot the system, then open IE, you should receive a message asking if
you wish to make Internet Explorer your default browser, answer yes and
check the box that tells it not to ask again. Now, check to see if a link
will open your browser.

If not, if this problem is a relatively recent issue whose origin you can
roughly pin down, try using System Restore to take you back to a time when
you didn't have this problem...note, other changes you've made will be taken
back as well so you may have to make the settings outlined in instructions
I've posted for you again with regard to save attachment path.

If that doesn't resolve it, you might want to try a repair install as
follows below. Note, a repair install will take your system back to a time
prior to updates applied since original installation. If your system came
with SP1 integrated into it, then you only need apply updates since that
time but if you installed SP1 yourself, a repair install will require
re-downloading and reinstalling the updates.

Assuming you have an actual XP CD as opposed to a recovery CD, try a Repair
install as follows:
NOTE, while a repair install should leave your data files intact, if
something goes wrong during the repair install, you may be forced to start
over and do a clean install of XP. If you don't have your data backed up,
you would lose your data should that eventuality occur.

Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.

If you only have a recovery CD, your options are quite limited. You can
either purchase a retail version of XP will allow you to perform the above
among other tools and options it has or you can run your system recovery
routine with the Recovery CD which will likely wipe your drive, deleting all
files but will restore your setup to factory fresh condition.
 
Thank you. I'll do try your suggestions.

Michael Solomon (MS-MVP Windows Shell/User) said:
First, you are welcome.

Nancy, try making sure you browser is set as the default browser. Open
Internet Explorer, go to Tools, select Internet Options, go to the Programs
tab, if there is no check next to "Internet Explorer should check to see
whether it is the default browser" place one there and click apply and ok.
If there is a check, remove it, click apply and ok, then place a check there
and click apply and ok.

Now, reboot the system, then open IE, you should receive a message asking if
you wish to make Internet Explorer your default browser, answer yes and
check the box that tells it not to ask again. Now, check to see if a link
will open your browser.

If not, if this problem is a relatively recent issue whose origin you can
roughly pin down, try using System Restore to take you back to a time when
you didn't have this problem...note, other changes you've made will be taken
back as well so you may have to make the settings outlined in instructions
I've posted for you again with regard to save attachment path.

If that doesn't resolve it, you might want to try a repair install as
follows below. Note, a repair install will take your system back to a time
prior to updates applied since original installation. If your system came
with SP1 integrated into it, then you only need apply updates since that
time but if you installed SP1 yourself, a repair install will require
re-downloading and reinstalling the updates.

Assuming you have an actual XP CD as opposed to a recovery CD, try a Repair
install as follows:
NOTE, while a repair install should leave your data files intact, if
something goes wrong during the repair install, you may be forced to start
over and do a clean install of XP. If you don't have your data backed up,
you would lose your data should that eventuality occur.

Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.

If you only have a recovery CD, your options are quite limited. You can
either purchase a retail version of XP will allow you to perform the above
among other tools and options it has or you can run your system recovery
routine with the Recovery CD which will likely wipe your drive, deleting all
files but will restore your setup to factory fresh condition.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
Click to expand...
 
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